1 /5 cakenn1: Since new update to the app, problem accessing account happens almost every other time I try to even check my account. Cannot get a-hold of anyone when trying to see what the problem is. Expect when you go to check the balance of your "account" it will not be available. This happens more often than not. Also, try to access your account online? Same issue. This is a financial institution that is fine with taking your deposit, but then never letting the account holder actually get access to it. So, if you would like to check the balance of your account - SOL, just hope that check cleared because there is no way to VERIFY. But dont worry - if you happen to overdraft, the "Credit Union" will be happy to charge a fee, which they may waive after spending close to an hour waiting on the phone to talk to someone. Closing my account after being a holder for over a decade. What a shameful, pathetic, useless institution. Take your money elsewhere.