Premier Wealth Partners - Ameriprise Financial Services, LLC - Pittsburgh (PA)

Mike Thomas Friendly, courteous, staff. Much better than any bank I know

Brittany Chase If you’re looking for an honest accountant with integrity, keep looking because this company does NOT have integrity. This tax place will sneak things up on you, make things up, and not follow through with resolving their mistakes… let me explain, I got my taxes done for 2020 and paid $200. I got my taxes done for 2021 and paid $220. I sold my house in 2022 and updated my address with the company. I got my taxes done for the 2022 year and they sent me a bill for $320. I called them due to the significant increase. They told me they were resolving it and I would get a new bill in mail.. they told me they sent me notification of the increase to my last address and apologized that they didn’t update my address in different parts of their system… months later I received another bill for $320. I called them confused and I spoke with a woman who said my tax bill was actually $520, but she felt bad that it more than doubled and gave me a discount at the rate of $320. She had no explanation for the significant increase and acted like she was doing me a favor for reducing it to an only $100 increase.. I should also note my tax situation did not change or become more complicated. The increase was “just because” according to this company.

Eire Girl When you run a business, you count on your bank to offer assistance when its needed. At our previous bank, we didnt have that. At First National, we do. I just spoke with Dawn, the branch manager at our local branch and she not only answered my questions, she also proposed several options that would help our business assure we arent going to be scammed. Thats what I count on in a financial institution, taking an active role in keeping the customer safe. Im very happy that we switched banks and went with a branch that is local and recognizes the needs of their customers.

Jacob McCandless Great credit union. Ladies are very friendly

John Opachinski Thank you, Thank you, Thank you!!! I cannot give enough thanks to the Team at Wilkes-Barre Spring Street location!! My wife and I were the victims of Scammers from a Web-site selling Eyeglasses. The Scammers hacked our PayPal account. The entire Spring Street staff was ultra helpful, reassuring, accommodating and willing to help us navigate next steps. We stated out with Yaritza who was great, then to Amber. Amber knew exactly what to do, and who to contact. We cannot express how comforting and gracious Amber was!! She exceeded our needs, and did everything in her power right from her station. She cancelled account, got us new Debit Cards, set up a new Checking Account, so on and so forth. What Amber could not complete in her scope, she contacted their backline team, and then brought the Branch Manager Gylaine into the loop. Gylaine took the time out of her busy afternoon to assist and answer any of our concerns. Glyaine even called us back at the end of day with a detailed update. In the days leading up to our visit to CVFCU were upsetting and tumultuous for my wife and I. In leaving CVFCU we both felt as though the weight of the word was lifted off us. That was directly due to Amber, Yaritza and Gylaine. If you are not a member, let this review serve as a heads up on what you can expect from CVFCU - join!!!!!! Thanks again to Gylaine and her team, and to everyone at the main office also.

Donna Cadden Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.