Find the Best 18 Finance services in Cortland, NY (Part 2)

Max Root Americu, and specifically Andrea Neal are the epitome of quality in customer service. I felt like I was treated as a valued customer and friend, not someone they could just make money from. Andrea is extremely thorough, running numbers multiple times to ensure everything was accurate. She showed her expertise in explaining all aspects of my loan to me prior to my signing. I sincerely appreciate her efforts and the service of everyone I have met in the Cortland, NY Americu office!

Candy Corn I called this office because I wanted to change my federal income tax withholding, and I wanted help with the W-4 form. I made this very clear when I scheduled the appointment. I showed up to the appointment with all my documents and was told by Amy well nothing is standing out as looking off and she wanted to file my taxes first and then we could change my tax withholding. She didn’t file my taxes at that appointment she said she would call me when they were completed. Over a week later I receive a call that my taxes were completed and to come pay the invoice. I inquired about the W-4 form and was given the run around by the receptionist. I showed up to pay the invoice and explained the W-4 form was the purpose of the appointment. She explained Amy was busy with a client and couldn’t talk to me right now. I have called this office multiple times and I always get the run around, “Amy is busy filling taxes.” It has been over a month since I have last called the office, and I have not received a call back. I could have dropped my taxes off at H & R block, I went here because I needed help changing my tax withholding. It very sad that people continue to run dishonest businesses.

Johhn Othad Its a ok bank

Robert Meehan they helped me with my checking account when it got hacked once and no problems since and they give my support dog love also and some treats when she didnt feel well made me feel good

MacKenzie Reneé Kathaleen Curtis was super helpful when I came in to set up my account. Very quick and efficient with the entire process.

Fred Cazer It has been our pleasure to work with Bret Hartman for about the last ten years. Over this time, he worked diligently with us to preserve and grow our assets. He has counseled me, and sometimes dissuaded me from making inopportune investments. His knowledge and resources have kept us on track over this time. Bret has faithfully reviewed our accounts with us on a frequent basis, always bringing relevant insight and research into our portfolio positions. His knowledge and outside resource support base are valued guides in our decision making, particularly in these turbulent times. By now our personal relationship has grown to the point that Bret and his family are close, cherished friends.

Emily Marchenkoff Great company to work with, everyone is very helpful.

Mark Hagan My family was on a trip back home and decided to stop by at 830 on a Saturday when we pulled up it looked as if they were closed. We pulled through the drive thru and was told they closed the lobby due to being “short staffed” with 4 employees but they weren’t even remotely busy! We needed to use the restroom and asked if we could come in and was told no by the manager on duty. She was extremely rude and was a big Smart A•• telling us the restrooms at the gas station were very clean and open. When I asked for corporate’s information she was extremely rude. On top of all this ALL of the food was cold and not edible. This is ridiculous and definitely will sway my decision to eat at Wendy’s! I’d be embarrassed for serving that garbage!!!!! My 12 year old daughter could do better than your Manager!!!

Robert Lieber Awesome people had a great time celebrating 45yrs with them THANK YOU

Karen Atkins Very knowledgeable and helpful.