West Main Jewelers - Lancaster (NY)

5 /5 Kim Gonzales: I cant say enough wonderful things about my experience at West Main Jewelers. I came in feeling embarrassed and a little nervous. I had a ring stuck on my finger for over 20 years,.and it was time to have it cut off. Matt was so kind, understanding and professional. He made me feel completely at ease, handled everything gently and with care, and to my surprise,.there was no charge. I left not only relieved, but genuinely grateful. Later, I returned with that same ring to have it transformed into a custom necklace for myself, that I would someday hand down to my granddaughter. The diamond holds so much sentimental value, and Matt treated it with the respect and craftsmanship it deserved. The result was stunning! Something truly special that can now be passed down. I am deeply thankful for the professionalism, kindness and expertise I received both times. Its rare to find a place that combines skill with such genuine compassion. Ill be back, and Ill be recommending them to everyone I know!

5 /5 adam schiller: I’v been looking for a local watch maker for a while. I dropped my Hamilton automatic watch off for its first full overhaul in 7 or 8 years. The crown was tight and the pushers would stick. Matt explained the entire process. He got the entire watch cleaned and put back together in about a week. It works like new again!

5 /5 Steve Hewitt: I had Matt resize my Cuban link bracelet because it was slightly too big. He got it done for me on the spot within no time at all and got it perfect on the first shot. Was more than worth the fair price he charges for his service, because after all youre paying for the years of experience, not the minutes taken to be that skilled and precise. Will be doing all of my business here from now on!

1 /5 Lindsey Lalka: Took my grandmother here to get some links taken out of her watch band. Charged $11 and it took less than 2 minutes. Should have been free given the amount of time it took.

5 /5 Elizabeth P: The shop is beautiful and I received my finished jewelry back very fast. Matt was able to resize my ring and preserve the engraving. He does really amazing work!