Vollbrecht Estate Jewelry - Guilderland (NY)

Mercedez Griffin I did last-minute Christmas shopping and ordered online for free pick up in the store at Destiny USA. The line was close to being out the door, and as an associate walked by I asked her if there was another line for pick up. She said there wasn’t, but she Was able to help me out to the front counter. There was some difficulty finding one of the orders, but it got figured out. All of the associates seemed really nice and even though it was very busy, none of them seem irritated. Overall is a great experience, and the store manager was very nice.

cindy myrdek Love going to Wilsons Jewelers!!! They have the best selection and pricing; I always find something gorgeous to buy!!! The staff is excellent, (especially Jonathan and Melissa) very knowledgeable, accommodating and relaxed. Theres a nice selection of vintage and antique pieces that are constantly updated. They also have wonderful special events, depending on the time of year. Dont miss the Simon G trunk show...its amazing (and my absolute favorite!!!)

Steve Tanney Purchased a diamond rose pendant for one of my chains. It was made custom from scratch. Only took about two weeks. I dealt with Antony. He was very responsive every step of the way and even upgraded my shipment to overnight express once it was ready. Came out awesome and shines bright. Will definitely use them again.

Lorraine Lopez-Janove Ive been to Robinsons for simple things such as fixing a necklace or replacing a watch battery. Each time Im treated as a customer who is spending much more money. They are responsive, knowledgeable, and very kind.

Jewelry Fan This was my first visit to your new shop, and I brought in some Morgan Dollars and scrap gold. I was genuinely impressed by the high level of professionalism and outstanding customer service. I appreciated the time you took to evaluate everything and ensure I received fair and accurate value. You offered me more for my scrap and Morgan Dollars than two other local shops that I had previously visited. On top of that, I left with a beautiful ring that looks to be in "like new" condtion, for much less than I would have paid retail for anywhere else! Thank you again—I’ll definitely be returning soon!

Jasmin z The one-on-one customer service is unbeatable. I always know Im getting a good deal when I go to Lucky. I tried going to other jewelry shops in the area and Lucky always offers me better prices than their neighbors. For sure will be coming back here!

faustina hines We are writing to extend our immense gratitude and appreciation of the excellent customer service received from your employee Mimi. It is not every day that one comes across a service as warm, pleasant, proficient and swift as the one we received. Mimi addressed our concerns with the utmost priority and attention to detail. We are very impressed by her professionalism and service. Please accept our heartfelt gratitude and sincere thanks for a job well done. You can be assured we will be steadfast clients for many years to come and we will recommend your establishment to friends and family. Warm regards, Alfonso & Tina Hines

Edward Kiwacz Ill keep this short like my visit here today. After going to few places to get offers on an engagement/ wedding ring set, I found this place after getting my worst offer of the day at a store just down the road. Hans was great to deal with. He was friendly, courteous, honest and efficient. He made me the best offer that day. The whole exchange took 10 minutes and I left feeling that good about the whole process.

Matt Garrison Bill at Morrison Jewelers is incredible to work with. Hes knowledgeable, knows the history, and is a master from real experience. If you ever need work done on your prized pieces, go to the jeweler themselves if you can. Great guy, great prices, and great parking near his store! Highly recommended!!