Vania & David - Buffalo (NY)

Joseph Lyle Brought a watch in for a simple battery replacement and he had it done in a matter of minutes. Will bring my other watches. Thank you!

Mike Barlowe Picked my daughter up from college & she brought me in here. Beautiful place, unique items with a warm friendly atmosphere. It had Practical Magic movie vibes. The shop owner was very kind and helpful. I suggest checking this place out!

Nancy Rudolph I had some rings repaired and am pleased with the work. Very nice experience. Its a nice shop and I look forward to returning. :-)

Rowan Peffer My friend and I went to a jewelry making class with Alexa and it was so fun, informative, and inspiring!! Alexa was a great teacher and took the time to explain all of the steps thoroughly and was so great to talk to!! I can’t wait to go back for another class and would highly recommend anyone to sign up — it’s the best feeling to create your own jewelry and this is the perfect environment to create! Thank you Alexa for your kindness and patience as we learned everything for the first time - we had SO MUCH FUN!!! xox

Matthew Truesdale I came in looking for assistance with some wristwatch maintenance I couldnt do myself and spoke with Jenny, who was friendly and very helpful. My issue was promptly solved and I left satisfied and impressed with the service. Highly recommend Tivoli for any and all jewelry needs. Thanks, Jenny!

Sharon Hubbard My husband and I do a lot of shopping in the Kay Jewelers in New Hartford, NY. The staff in this store are wonderful!! They are so helpful and friendly. They go out of their way to greet you and make you feel comfortable. They are very knowledgeable of the jewelry they sell. I recommend this store to people I know all the time. I wont shop anywhere else for jewelry.

Cindy Ann I bought a necklace from Vincent and experienced superb customer service and professionalism. He goes above and beyond for his customers - highly recommend!

Caitlin Hodge I purchased from this jewelry store online after seeing rave reviews on social media. They did not disappoint! This company kept open communication and gave timely updates. And to top it off, the quality of the clove necklace I purchased was amazing! I’m impressed, would recommend them and plan to purchase in the future.

Kobi Benlevi They were incredibly helpful in evaluating the value of various precious metal items. I wholeheartedly recommend them for any needs related to jewelry, timepieces, or other valuable possessions.

SpecialBoyNY Best service & selection on the Island, have been doing business with this family owned business for over 20 years. Customer Service is there first name.