Troy Agency, Inc. - Troy (NY)

Katie Harmon Joe is the best. He is knowledgeable, polite, responsive, and is always looking out for my pocket book. I have sent my coverage to other companies and they cannot match what I get with Joe. I have been with RKelly Insurance for probably 15 years, I highly recommend them!

Grant Corsaro Craig Bruno went above my expectations in setting up my homeowners policy. I gave him a call, He didnt tell me to call back , or send him over the house information, he took every thing he needed then right then. He followed up as exactly as he said he would, he was thorough in all his explanations, and was always quick to respond to any emails or phone calls. Everything took about 24 hours and I had my first homeowners policy. I am also confident he got the me the best value. Thanks again Craig.

Terry Kristensen I just called the Ithaca office and asked Kristin several questions about my most recent premium. She provided friendly and excellent help! She even tracked down clarification on a topic that wasn’t clearly laid out in the documentation. It’s exceptional to place a support call knowing that it’s going to actually be a pleasure and not something slow and drawn out. Both Kristin and Emerson provide the type of exceptional service that I actually look forward to. Pretty special, wouldn’t you say!?!

Laura Weber Amanda was so helpful with homeowners quote and helping to cancel our old policy and get the new policy in place. Love the personal attention and complete coverage of all issues and concerns.

Oğabek Yusufov I’ve had a good experience with Sammy Martinez- State Farm insurance Agent. Their customer service is responsive, and the claims process was quick and easy. Rates are competitive, especially with bundle discounts. Some policy details were unclear at first, but overall, they’re a reliable choice for insurance. Samandar was really helpful

Tedd Gras Great place... The ladies there are awesome and are so helpful...

Hakeem Adamu They helped me out with getting my car insurance situated. Everything was explained to me in a clear and concise manner. I would recommend

Fonda Abdoch My family has been working with Shaun for over 10 years now. He always looks out for our best interest and educates us on products that we could benefit from. Working with him is always easy and a friendly experience. We trust Shaun.

Jessica Buck I have been highly satisfied with the service and professionalism offered by Loren Baron, at the John O’Brien State Farm Agency. Loren is a true pleasure to work with and brings forth a focused level of enthusiasm. She encompasses a natural pleasance, with genuine concern for her clients. The agents within this office continue to reflect a golden standard throughout the years. I feel fortunate to have my coverage within an office which functions in a greater depth of efficiency and personalized care. I strongly recommend the John O’Brien State Farm Agency for their excellent service, in all aspects. During this pandemic we currently face, it is especially comforting to have an agency that continues to offer responsiveness and dependability. Many thanks, Jessica Buck

jodi sarjou Marlene is the BEST! She does everything in her power to help you! She truly a blessing and a God sent! Thank You Marlene!