Town Of Lockport Branch - Lockport (NY)

Pat Ludwig I have always had good and respectful times with staff whenever I have had questions about my account, about their offerings on loans, and Justin is the one I worked with most often and he always made me feel welcomed and never hesitated to explain things to me so I left with the feeling that all of the staff care about my concerns.

Marian Abrokwa Very informative. Boosted my credit all the way up!!! I’m so grateful!!!

Jo Suss First bad experience I had. I Had stopped to get cash in two certain amounts. Wanted two separate amounts. Because, 1- I Had to pay a bill in a specific amount . The Teller in Guilderland wasnt very friendly. We had a miscommunication and he did apologize. Then there was a period of silence while I waited for my other withdrawal amount. He then said oh I didnt understand you. I finally completed the transaction. Was going to the back entrance looking for a rest room. He exclaimed you cant go out that way across the whole branch. Said I was looking for the restroom, and said there wasnt one for the public to use. I never have a problem going to other branches. They are especially courteous and very friendly service in Johnstown or Gloversville, NY. Still love this bank!