Strong Insurance Agency, Inc. - Cortland (NY)

Will Ramirez JESSICA Gonzalez I had a great experience working with Jessica Gonzalez. She took the time to understand my needs, explained all of my options clearly, and helped me find the right policy without any pressure. The process was smooth and stress-free, and I felt confident that I was getting the best coverage for my situation. I really appreciate her professionalism. I highly recommend Jessica Gonzalez to anyone looking for a reliable insurance agent.

ColeTV! awesome business love the president

Lisa Christophides I have been with Allstate for almost 20 years. Frank and Roland make an awesome team. I mostly speak with Roland and he has surpassed all my expectations. He is always there to guide me through the whole process from start to finish. It doesnt matter how many times I call, he is prompt, professional, patient and courteous. He focuses on me, my concerns and I never feel rushed or that I am being bothersome. Go Roland!!! Thank you for all your undivided attention when I need you!

Shell Ive been a customer for many years. Once they had professional, excellent customer service but those people are long gone. Club agency was informed when I called my insurance company to update my phone number. Im also shopping for other insurance but the company isnt writing any new policies in my area. Instead of having the common decency to call me, someone at club agency wrote up a quote (guess-timating numbers). I noticed the email well after their 5pm closing time. They are closed on weekends. People think they are a division of AAA and it helps them get new customers all the time. They are an independent agency.

Jose Vasquez Romero Nini has been a great service consultant I am definitely very pleased with the support and all the guidance to get all the information that I need for my new policy. Thank you Nini

hend sangak Highly recommended, the best customer service much love

Sean Christie This office has been charging my father for insurance since March 2024 after we sent them a DMV return notice that we no longer have the vehicle in March 2024. They have been charging my father who has dementia every single month. I have provided them with proof that I returned it. The gentleman I sent it to his name is rich. I have asked Laura to call me multiple times with no response. My next step is going to consult an attorney. This should be a crime. This is ridiculous.

Catie Fiscus Rouleau Insurance is an excellent choice if you need help understanding insurance policies, claims, and coverage. Highly recommend them. I had been with my previous insurance company for years and never even thought to shop around, until a friend recommended sitting down with Amy, just to explore my options and see what was available. Amy answered all of my questions and found me the coverage I need for my home & auto policies, and saved me a chunk of money. Great communication, great environment, I am looking forward to working with Amy for years to come.

Judith Helf Last year, I moved from my former insurer to State Farm for my homeowners insurance. It was a simple process, and all went smoothly. This year, it is complicated by the fact that I am selling my house just weeks after my insurance policy is due for renewal, AND I was seeking advice on renter’s insurance. I knew that I would benefit from some guidance and a bit more personal attention this year. It was my lucky day when Aaron Marshall Bobb happened to be the one who picked up the phone when I called last week.It is a delight to work with him: efficient, knowledgeable, available, respectful, friendly…..all this PLUS a sense of humor (much appreciated at what was a very stressful time for me!) He took care of everything and made it all seem easy. Mr. Bobb is a wonderful addition to the Agency. They are lucky to have him on staff — and I am VERY lucky to have him overseeing my business with State Farm. Many thanks, Mr. Bobb!

Stella Deng City Insurance provides excellent service with a smooth, hassle-free experience. The team is professional, attentive, and responsive, making the process of choosing coverage straightforward and stress-free. Competitive rates and comprehensive options give peace of mind. Highly recommend City Insurance for reliable, customer-centered insurance solutions!