Bobby Insurance Agency, Inc. - Rochester (NY)

John Cochran So glad I found Anthony W Burchell insurance agency. Friendly and Very professional. Best service I have had in years! A++++!!!!!

johnathan cruz The way Luis talks about insurance he truly makes me feel like I’ve been a car guy my whole Life his enthusiasm his excitement u can tell he truly cares about his customers and not only getting them the best deal possible but also educating them as well with certain things. Which it’s cool it’s like not only am I getting a great deal but I’m getting information from a guy who knows his stuff. In the past I’ve dealt with ppl who just try to stiff you to make themselves look good. And it turns u off quickly. If I’m spending my hard earned money, I want it to be with ppl who care. Once I came down in person after speaking on the phone with luis I smiled and soft this is my guy. I had to make the switch from Geico to state. We need more guys like Luis, ultimate car guy!

Sandra J Marzullo The Mesi Agency has never let me down. As a client for over 40 years , either Home Owner or Auto claim, the staff and Joe Mesi himself have always treated my claims as Id they were for themselves. Ive always been assured they will handle all my matters. I will always be a faithful and grateful client Sandra J Marzullo

Rachel Clarey I recently worked with The Burns Agency to get auto and renters insurance and was so pleased with my experience. The entire staff was kind and welcoming. Julie was so helpful and knowledgeable. She made the process very easy and helped to find the best rates for me. I highly recommend The Burns Agency!

Karen Gildersleeve We’ve been using them since they opened 30+ years ago. Never had an issue and always pleasant, friendly , & knowledgeable when talking to them.

Carmen Rivera Jasmin G. is a awesome insurance agent she really got me to understand my policy. She also explained to me some few things I had but I wasn’t aware that I had one my policy so I was happy customer. Also happy that they call you to help you in anyway has in adding to you insurance or even deducting

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Laura Lee Sanford Terry Strauss provides quick, courteous and professional service. His knowledge of the insurance business is optimal. Terrys best quality as an insurance agent is offering sound advice to questions about policies - his top priority is his customers best interests and not making more money or increasing the costs.