State Farm: Lee Newhart Jr - Ithaca (NY)

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Joann DiLorenzo Nick is the best! He made everything easy when switching my insurance. He’s always available for my questions. Highly recommend!!

faiaaz baksh They were very helpful with getting my car registered. Before coming here, I went to a dmv express on hillside and 156 and they didn’t want to help me because of one little error. No question or any hassle, I was able to walk out of here with registration and I couldn’t be any happier with my transaction. Big Thank you to Sukhman for good customer service support. May Allah bless you.

Steve51 This company gets it! Tammy (branch manager) has provided my family with outstanding coverage and service for many years. Insurance is protection for the unknown. That’s what we receive at a competitive price.

Russell Sheldon You have to have insurance somewhere.

GameMasterNYC Brittany from State Farm is amazing. She is so friendly and knowledgeable. She explained everything in detail, answered all my questions and was a true professional. I felt like I was genuinely joining a family more so than a company. I’ve used different insurance companies in the past but none compare to State Farm. I saved a lot on my auto insurance and plan on switching my homeowners insurance as well when I am able to. Doesn’t get any better when you save money and love the company that’s saving you the money because you genuinely feel like they are looking out for your best interest. The individual localized locations add a personal touch lost by many other companies. I promise you that once you give State Farm a shot you won’t want to deal with any other insurance company again.

David Johnson I have been with Brundige insurance for many years. I would like to shoutout Meghan J for an exceptional customer service experience. Communication, Follow up & her insurance expertise was top notch. If you need new quotes don’t hesitate to reach out to Meghan.

Vivian Smith The service Ive had here has been excellent, so apparently theyre doing something right. Their safety net, in particular, for times when things inevitably go wrong, has never caused me any trouble. Furthermore, it offers unparalleled coverage, so why would anyone accept anything less? This place feels safe now.

Rena Ren Highly recommend! Oneprime Insurance provided my quote incredibly fast and made the whole process smooth and stress-free. The team was professional, efficient, and always quick to respond to my questions. Super reliable and easy to work with — I’ll definitely come back for future needs!