Laurie Smith Everything has improved. Im still not happy with the online experience that is very difficult to manage. I gave up and asked for hard copy bills. However, Carrie is wonderful and responsive.
Lynda Defoe I worked with Karen and she was wonderful. She was quick to get back to me with a quote. It was cheaper than my prior insurance company. She was friendly and answered all my questions.
Lyss I spoke with Corey Fowlkes who was the most amazing and helpful person in my whole personal issue that I have going on with auto insurance. No I dont currently go through lighthouse but I used to and Ive never had any issues with them I just currently dont drive anymore and was calling to ask some questions. Corey I feel went above and beyond to help as I dont even have a policy but he was still willing to do anything and everything in his power to help and even called me back. Huge shoutout to him!!!
Joseph Siracusa Best experience I have ever had with an insurance company. Nick and jason are top notch and know there stuff. Not only did they guide me to the proper insurance needed but also saved money on the policy as a whole. The best part is I get one bill monthly with all things included for the multiple house policy. Everything is on auto pay which makes it easy. I would definitely recommend their company to whoever is looking for a one stop shop for all of their insurance needs
Kathleen Freije Robert really cares about making sure his customers are happy! He assures that he takes the time to answer all the questions we have! In my almost 30 years of driving, hes by far the best agent Ive ever had!
Sky Caraballo Julie was very helpful to me throughout the whole process. Answered any questions I had with patience and was able to work with me to get the best quote possible.
