Shumway Insurance Agency - Plattsburgh (NY)

Genevieve Hardwick I have had this insurance since I was 16 years old. Recently I had a major issue arise, but Benjamin and Christa took time out of their holiday break to help me. They went above and beyond to help me . I would recommend this agency to anyone. They actually care about their clients which is so hard to find anymore!

Rosalee Rios I had a great experience with Jase at State Farm during my lunch break. He was incredibly informative, efficient, and respectful of my time. Within just a few minutes, he explained everything clearly and helped me find the lowest policy available—without any pressure or confusion. It’s rare to get such fast and friendly service these days, and Jase truly delivered. Highly recommend reaching out to him if you’re looking for a smooth and stress-free insurance experience

Marycela Yañez Lisa walked me through everything and made helpful recommendations that fit my lifestyle and budget. She was friendly, knowledgeable and genuinely interested in helping me.

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Chuck Radziewicz I stopped by Marks office to express my concern with increasing insurance costs. We had a frank and knowledgeable chat as to the reasons. We then reviewed my automotive coverage and we were able to reduce the premium based on my driving habits as I retired recently and was driving less. I am glad I stopped by. Mark knows his stuff and it was a pleasure talking to him.

Ekaterina Kuznetsova Amazing Service and Great Experience! I’m extremely happy with my visit to the GEICO office! Agent Ana was incredibly kind, patient, and professional. She explained everything to me in detail and worked hard to find the best possible deal for both my car and renters insurance. The rates and coverage she offered were excellent. On top of that, she even gave me some small but thoughtful GEICO souvenirs. All of that truly made me feel like a valued customer! Top-notch service from start to finish! I’m very grateful and highly recommend this office to anyone looking for great insurance and outstanding customer care!

Matt Beekman We’ve been with StoneBuilt Insurance since we moved to Saratoga Springs back in 2001—and we’ve never once looked elsewhere. First with Alex’s father-in-law, and now with Alex himself, this agency has set the bar in every category that matters: personal service, quick response, and consistently competitive pricing. When we moved to California six years ago, we didn’t even consider switching. That’s how much we trust and value this team. Whether its auto, home, umbrella liability—you name it—Alex has handled it all with a level of attention and care that’s rare these days. What really sets StoneBuilt apart is that you feel like a person, not a policy number. Alex is responsive, knowledgeable, and proactive—he checks in, shops rates when it makes sense, and always makes sure we’re covered without overselling. It’s the kind of small business you want to support because it actually shows up for you. If you’re tired of waiting on hold with big-name carriers or wondering if your coverage actually fits your life, do yourself a favor and call Alex. You’ll get a real person, a real relationship, and real peace of mind.

Amin Goudarzi I had a great experience with RK Johnson. Their friendly service made the quote process quick, and they offer competitive rates. I highly recommend them for auto insurance!

Brian Edelbach Kristina was very helpful in finding me affordable home and auto insurance policies. She was also very patient in answering all my questions.

Patricio Alv Best insurance agency I’ve dealt with. Friendly, efficient and focused on helping clients find more savings. They make sure you’re covered right.