Steve Becker - State Farm Insurance Agent - Schenectady
Josh I work in the car business and can say I have assisted clients in thousands of insurance changes over the past decade plus and I must say calling into this office has been the most pleasant experience for a mutual client I have ever had the pleasure of dealing with. Cybil who answered the phone was attentive from the get go in assisting with a complex situation for her client.
Cybil went above and beyond even though we were less than a half hour before the agency closed for the evening. She got us the required documents flawlessly the first time and in such a quick manner I was SHOCKED.
I will be referring clients to this office and am personally going to be calling them to try and give them my personal business for auto/home.
All I can say is wow....Thank you so much on behalf of us at the dealership and our mutual Client!!


