Sherry Hoffman - State Farm Insurance Agent - Ballston Spa (NY)

Sean Christie This office has been charging my father for insurance since March 2024 after we sent them a DMV return notice that we no longer have the vehicle in March 2024. They have been charging my father who has dementia every single month. I have provided them with proof that I returned it. The gentleman I sent it to his name is rich. I have asked Laura to call me multiple times with no response. My next step is going to consult an attorney. This should be a crime. This is ridiculous.

Gifted hands Home Improvement Scott and Jodie always very helpful...and thats saying alot cause Im not the easiest client to deal with.....the handyman can

Dillon Rowan Had to get my DOT filings corrected after an audit flagged gaps in my coverage. Royal Service didn’t just rewrite the policy, they actually reviewed what caused the issue in the first place and helped clean it up for good.

Milagro Martinez Being a customer at Able for 9+ years I haven’t had a single doubt in this Agency’s effectiveness, efficiency, and availability. Not only do Nora and Linda make themselves available at the drop of a hat to help out with any questions I may have, they both have personally stepped in while dealing with insurances to ensure the process runs as smoothly as possible. I can’t thank them enough for their patience, and welcoming atmosphere. If you want a company that not only has your back but keeps it real to your face, look no further.

Frank Reilly We had happily worked with another Farmers agent for many years and when that was no longer possible, we transitioned to Paul Quirks agency. We were apprehensive at first, but apprehension quickly changed into another great working relationship. Thank you Paul.

Property Shots 360 Excellent speedy service. No frills, no beating around the bush. Dont take their curtness to mean rudeness. They mean business and get it done!

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

M Cesare The staff at the Elmford office are absolutely the best of any company I have ever worked with! Have my auto and renters insurance thru them.

Elsa Kassardjian Neal was initially extremely kind and helpful, up until he became unprofessional, short-tempered and hung up the phone in the middle of a conversation. In terms of efficiency, this company seems to be doing well but the lack of professionalism is astounding and I cannot emphasize enough how poor of an experience this was.