SFR Discount Fine Jewelry - Ardsley (NY)

5 /5 Jennifer Goldwasser: I recently brought a necklace to this small jewelry store, to be replicated.  The place had been highly recommended to me as an alternative to going to the jewelry district.  There was a bit of a mix-up with the item at first, but ultimately, the necklace was reproduced perfectly.  During this whole process, I found Robert and his sister to be professional, knowledgeable, transparent, and honest.  They are good communicators.  I would absolutely use them again in the future, because finding a small business with this kind of integrity and customer service is so unusual, and because the quality of the work was excellent.  Their pricing was very fair.  This is a family business, and while I never had the pleasure of meeting Roberts mother, who founded the business, I can tell that she raised her kids right, and is smiling somewhere in the universe to see them carrying on her legacy so ably and so admirably.  Great work, great ethics--so important when you are trusting someone with your valuable (and sentimentally valuable) jewelry!

1 /5 carlos ramos: Used the store once before 2-3x bought some earrings she asked if needed something else. Always told they dont do refunds just exchanges. She seemed nice it was an ok transaction. I told her I needed heart with some diamonds I told her I wouldnt need it till may at the time it was February she said that fine I can pay she found it right away I paid half now the rest ill pay in May. Turns out I my wife had something similar. I call in let her know wanted to exchange let me wife pick something she liked and didnt have. I am no told no exchanges its been to long but I bought it 2 days ago. You cant change rules on people just because you feel like it.

5 /5 Mike Sadowski: They adjusted my Tag Heuer metal watch band for free! (Its a bit tricky--glad I didnt try it myself). Id definitely go there to look for my next purchase.

5 /5 Rafidah Mohammad: Solid establishment and great customer service. I appreciated Robert staying past closing time to help us adjust a watch bracelet!!

5 /5 Shamara Singh: They will find you what you want. My family has used this Jeweler since I was a child and my friends families as well. If you are looking for something particular she will find it and the quality is always excellent!