Ross & Company Jewelers - Buffalo (NY)

5 /5 Suzanne McKellar: My twin 8 year old grandsons bought watches at a thrift store, but the batteries were dead. I stopped in to Ross Jewelers to get batteries. The owner was so kind, changed the battery in the first watch and kindly explained why the missing "diamonds" couldnt be replaced (lol). Apparently the second watch was broken and a new battery wouldnt help. He asked my grandson to give him his wrist and he put a very nice looking watch (not new) on his wrist and left him beaming!! Then he refused payment!! He wouldnt let me pay for the battery or the watch!! This was such a generous act of kindness, I just want everyone know how he lit up the world for these little boys!!

5 /5 crease cop: Amazing place with great customer service. They were so helpful, knowledgeable, and helped me find what I was looking for. Will be coming back.

5 /5 Robert Mages: Great people and great prices. Impressed from the moment we walked in until the whole deal was done. Thank you!!

5 /5 Jane Bell: Needed to have a very old ring fixed. They talked through with me what I needed and then completed the work in just a couple of days for a very reasonable price. The ring is over 100 years old and looks brand new now. Fantastic workmanship. Would definitely come here again.

1 /5 Mark Anthony: Didnt like his prices said he would get micheal on me? Hes a Tony soprano in his own mind.