Roc Gold and Diamond - Rochester (NY)

Wendy OBrien I have had Hoff’s do minor repairs to pieces in the past. Recently, I had them make a custom ring for me. They were so patient, as I asked for several changes before finalizing my design. I got my ring yesterday, and I am beyond ecstatic about how it turned out! Thank you so much for bringing this very special vision of mine to life!

Amir Mero One of the best jewelry store in Bronx and the service there is always Excellent and they have all karts. I bought man bracelet and chain from there and I was very satisfied.

Jennifer Schnetzler Excellent service! best price for my jewelry!

Sky King This story is from many moons ago, but the first time I went into the shop I got a ton of help from the lady that assisted me. She helped me pick the right material for my first David Yurman so the knowledge was helpful there. The choice was between a leather strap and a rubber one as I live a more active lifestyle the rubber was more fitting. Fast-forward three months, my cat also thought the rubber bracelet was fitting and decided to chew on it in the middle of the night. So I woke up to a $2000 bracelet in pieces. You can imagine my dismay. Needless to say I brought it back to David Yurman, for repair, and they had the bracelet for about 6 months I had to call them to confirm the bracelet was ready to be picked up at the six month point because I couldn’t believe it was taking so long. Come to find out the bracelet had been ready for about a week or two and they looked in their service log to see if they had called and told me and they hadn’t. To make up for it the repair was free or heavily discounted. I can’t remember, but it felt free with what they gave off and I was completely happy with that so I champion the store for its staff and if they were to ever make a mistake, hold themselves accountable and that’s all I ask from high-end luxury brands. I know I’m over spending, treat me better than gap employees would. This store does that in spades. 10/10 would recommend

Soria Hock I am so happy with the service I received last week! Rene was so helpful and kind, the interaction really helped me decide on my choice of purchase!! I will definitely be a returning customer!

Olivia Fenwick I highly recommend this establishment. Alp was extremely helpful and got the job done fast. I came for an adjustment on my brand new watch band and he did it flawlessly. Also, the jewelry they sell is just stunning. 10/10 experience!

Jamie Sittner What a great spot! The building itself is breathtaking but once you walk in, no matter what time of year it is, youre overcome with the Christmas Spirit. Large selection of unique gifts, toys and homegoods.

Nancy Rudolph I had some rings repaired and am pleased with the work. Very nice experience. Its a nice shop and I look forward to returning. :-)

E I needed one of the stones reset in my engagement ring and wasnt sure where to go. We decided to give Goff Jewelers a try. The woman who helped us was kind and professional, and we immediately felt comfortable having it repaired there. It was fixed and cleaned within one day. The man who helped us when we picked it up was also quick and professional. We would definitely return and recommend them to others. 10/10 experience.