Robert A Dicks Jr Inc - New York Mills (NY)

Professor Rivera EXCELLENT Customer Service. I have dealt with 3 insurance agencies in Broome and by far the BEST in Service, Quality and they dont forget the HUMAN touch! Best quotes above at least 5 others that Ive asked about over the last 7 years. They take the aggravation of dealing with insurance issues out! LOVE working with Courtney Harris. She has been my contact over the last 4 years and has saved me $$$100s. The folks at the office have also made issues, like switching cars and moving/selling houses, non-issues. HIGHLY RECOMMEND!

Frank Clark Always pleased with the service and interaction with the awesome staff! The people (each and every person ) always went the extra mile to be pleasant, professional and efficient. Had the economy been different or corporate leaders had offered more affordable rates, we would never have considered another provider.

Logan Reed Katelyn was amazing. She was able to get me the quotes I was looking for in a timely manner and even broke them down with the different payment plans. Everything was very professional, she was wonderful to work with.

J Ags Ethan was excellent with helping me get new car insured and on the road. Car was being delivered out of state and I had to make arrangements quickly so everything was in order before receiving car. Ethan assisted getting new insurance setup and proper paperwork sent for a smooth transition. Communicated everything I needed to know throughout the process and made things a lot less stressful.

Danja Xhaxhi Everyone at Mansi Insurance, starting with the owner, Mr. Mansi, and every single team member, is incredibly welcoming, professional, and always ready to help. My family and friends have been coming here for years, and we couldn’t be happier with the service. They go above and beyond to make sure you feel taken care of and fully informed. It’s a place you can truly trust, and we’re so grateful to be longtime clients!

Frank Dennis From my first interaction with this agency, I felt welcomed and valued. The agents are professional and genuinely care about their clients well-being. They provided me with a comprehensive overview of my options, making it easy to choose the right plan.

Cherie Cooper Diane Nies has worked with us over the last few years with our insurance needs. She has been wonderful! But when an issue for our daughter arose she was nothing but amazing even sitting in her car with no power working on a deal for us, that is truly above and beyond. If you need insurance call her!! Thank you Diane!!

Brendan Peck I went through Urbanski because my Dad insisted on it. Initially when I called, I was told I had to come in because "they dont do business over the phone" in 2025. Immediately I didnt want to go with them because thats just outdated. I sign up for my policy anyway and went through progressive. We paid all of the 6 month up front. A month later, I get a notification on that it has been cancelled. I call progressive and the bank to ensure everything was correct, the bank says there was never a payment they declined and theres plenty of money to pay the 6 month premium Urbanski had no information for me and didnt even know it was cancelled. Progressive ends up telling me they cannot sign me a policy in NYS at all now that it happened once. Basically, this boils down to an issue of entering the card information incorrectly or something on the Agency side is what I was told. Now I cant go through progressive at all, have to pay more through the next lowest company, and will not be going through Urbanski for anything anymore. Should have trusted my gut or checked the reviews before just trusting them. Look anywhere else. Update: Finally got them on the phone today. Let the rude old man know that I didnt appreciate being screwed out of a policy with Progressive, he simply said "okay goodbye" with no apologoy or anything whatsoever. He was cutting me off the entire time I was explaining what happened and how we arrived at the fact that he screwed everything up. No apology. Kept saying "did you call progressive?" Each time I spoke. Isnt the entire reason we go through an agency so that they can do this stuff for us? This is hands down the worst experience Ive ever had as a customer.

Lori Spellacy Holdorff Ive been with Allstate for almost 40 years, they are so good to me! I have Homeowners and car insurance with them and I have never had any problems. The girl who answers the phone is always friendly and polite and always helpful with any questions I might have.

Doug Lackie Valentine auto insurance is by far one of the best insurance agencies out there. The Owner Keith Valentine it’s not just the owner, But also run his ship and the most honest loyal way. I have Three insurances I get through Valentine auto insurance. AnytimeI I need help I call Valentine Insurance agency and they’re right there for me To answer any questions Or claims that I have. Keith and his team are Kind and courtesy every single time. Valentine auto insurance is 100% recommended by me.