Prudential Insurance Co - Norwich (NY)

Nanette Whinnery Insurance these days is crazy but you need to keep your head that its NOT the agents fault. Jeff and I go back a bit because Ive always played the lower rate game. Hes easy to talk to. Another agent I spoke to today didnt know me and when I asked for a new binder on our policy it was in my email within 10 minutes of our call. Great customer service even if the industry is in the crapper.

Valeria S. I was overwhelmed comparing plans but Sophia walked me through step by step. She found a better deal than the other agents I spoke with.

Meg ! Ive got to say that I went from one company feeling kind of c**ppy every time I paid them... To a warm call conversation with Miss Patty! Then to go in today to have to pay a pretty good amount due to people using my vehicle as a pinball... She was able to drop my 6 month rate from three 3,837 to less then 3k! I love them! She is so kind and very thoughtful and helpful. Thanks Patty you sure took care of me !

Connie Ive been a customer for many years now. Ive been approached by more than six other agents to see if they could do any better for my insurance needs and the other agents always come back to me and say that Masterpole-Murphy is doing well for me and to stick with them! Im always happy with them and so are the clients I send to Masterpole- Murphy!

NICHOLAS SANFILIPPO Their team members are helpful, kind, and knowledgeable. Their rates are very competitive. After dealing with 1-800 companies, I appreciate the service acquired from a local agency.

Paty Yarger Would not want any other insurance agent. Bruces expertise in all aspects of home, auto & business insurances is worth more than the insurance premiums I pay. His response time to any matter I have is beyond quick. I treasure the personal & professional relationship I have w him & Rowena.

Isaac Hernandez Rosemary provided me with excellent service while helping me find the right home insurance policy. She was exceptionally responsive, always getting back to me quickly to answer my questions and provide information.Making my experience of getting insurance easy and stress-free.

Rosalee Rios I had a great experience with Jase at State Farm during my lunch break. He was incredibly informative, efficient, and respectful of my time. Within just a few minutes, he explained everything clearly and helped me find the lowest policy available—without any pressure or confusion. It’s rare to get such fast and friendly service these days, and Jase truly delivered. Highly recommend reaching out to him if you’re looking for a smooth and stress-free insurance experience

Kate Wilson When we were shopping for a new servicing agent, we wanted a team that felt like family. Luckily, we found an incredibly responsive dream-team in Kelly Qu and her account manager Megan McKinley. They pick up the phone every time we call and respond to our e-mails within the hour. They swiftly gained our trust and loyalty. After hours of dedicated, ingenious care, they troubleshot our needs and found a policy that fits our needs. Our family is fiercely dedicated to the teams of people who merit our fidelity. Kelly Qu and her account manager Megan McKinley have earned and sustained our trust and loyalty. They feel like family. We recommend them without reservation.