Progressive Insurance - Claims Office - Vestal (NY)

Aaron Forel I needed a new home insurance in Brooklyn, NY. My Liberty Mutual (MD) agent referred me to Derek Lee. And I am so glad he did. From my first conversation with Derek I was very impressed. Derek demonstrated true professionalism who deeply cares for customers like me. Derek took me through the process of obtaining a new policy and explained complicated issues in a simple manner. Derek has a keen sense to customers need and his top priority is customers satisfaction. He is an excellent communicator and when he says "Ill call you back" you can bet your life on it. Derek is also a great finisher, he will work tirelessly until the policy is finalized. And did i mentioned Customer Service? His, is exemplary, the best customer service one can hope for. The whole process was a very pleasant experience and I feel fortunate to have Derek as my agent.

Danielle H Ive had an absolutely great experience so far. These people are very knowledgeable and helpful! I could maybe get a slightly lower price online but the amount you have to pay is nothing compared to the costumer support you’ll receive. If I have a question not only will they answer it for you but it’s also the right answer and that is hard to find!

Areli Alavez I’m happy with my decision to switch to this agency. They were responsive, patient and helped me secure great coverage at an affordable rate. I can’t recommend them enough

laurie leaker An amazing, full service and comprehensive insurance agency with a talented organizational team who contine to surpass our expectations at every turn. Would highly recommend this organization to all of our family, friends and professional contacts.

Lindsay Stone I have had a few different insurance providers and none compare to Patricia Oot with Firm Insurance. She has the clients best interest and makes it clear she works for you. She makes herself available to give personal advice, walk through different scenarios, and explain the why. If the car insurance industry is a black box to you and you want to feel like a human being, work with Firm Insurance.

Dillon Gay The people that own this business are absolutely ridiculous! I was going to go inside to get a quote and I stopped at a store next door first. When I walked to my vehicle they stood outside and recorded me getting in my vehicle and harassed me for parking in their lot. I then decided not to do business with such ignoramuses. I will now shout it from the rooftops that gieco will certainly give you better insurance, at a better price, and not be completely unrespectable.

Bradley Rodriguez Great service and very helpful!! Good people that work there. Would recommend to anyone!!

Luis Fer Pacheco Torres Efficient and honest service. They reviewed my auto coverage and removed unnecessary coverage. I feel informed and supported for the first time.

Rose DeGennaro Very reliable and easy to work with i would recommend this Allstate Company to everyone, the staff is well educated on what is needed for all your needs, especially Ashley Palmer.

Julie Ryan Melissa was excellent to work with! Her professionalism, knowledge, and quick responses made the process seamless. I felt truly supported every step of the way. I highly recommend working with her!