Tanner-Ibbotson, Inc. - Cortland (NY)

Natty Coco This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

Sunshine Tangerine Rocky has always been very helpful, kind, understanding and patient. She helped me out greatly last week and I was so relieved that she treated my situation with such respect and empathy. Their rates are fair. Very pleased with them

Adil Rahman Ive been a client of this agency for nearly over 5 years. I have absolutely no complaints, from the first day Ive worked with Melanie and she has been absolutely wonderful, always prompt with following up, always diligent in her work, and continues to help you until whatever problem you have is resolved. The agency is certainly a bang for your buck, they find you the lowest rates and their customer service is beyond excellent. Throughout my time with them, Ive probably only had 2 or 3 issues that was on the insurance companys part and each problem was resolved in less than 72 hours, even if their whole team has to play a part in making sure your problem is resolved. That entire team is amazing. If you dont like dealing with the tedious processes and headaches insurance companies put you through, I highly highly recommend this agency.

aryana ferguson Had an amazing experience!! First time getting insurance on my own and the owner was so nice and she answered every question I had without making me feel dumb for not knowing something. Truly an amazing experience all around!! Would recommend to any first time drivers getting insurance!

Tyler Smith Absolutely best service from Jody. Communication about insurance questions was explained very well and with efficiency. Cares about the person and what insurance needs to be tailored to your needs. Stellar insurance agent, 100% recommend to any one looking for a smooth interaction with insurance changes.

Champion International Construction Corp. Jennifer Collins of Acrisure (RPM Insurance Agency) is the gold standard in property insurance. She’s incredibly knowledgeable, highly professional, and a true problem-solver—always finding the best path forward with calm and care. Jennifer treats every policy like it’s her own, and in a world where great service is rare, she’s a standout, far above the rest. We are truly lucky to have her on our side.

Katherine Smith I was looking for new car insurance because my premium was becoming to high and Sarah was amazing. She found me a quote that saved over half of what my insurance company was trying to charge and everything was settled in minutes. She was so nice and patient with me. Thank you so much Sarah for your help.

Patricio Alv Best insurance agency I’ve dealt with. Friendly, efficient and focused on helping clients find more savings. They make sure you’re covered right.

John Denecke From her warm and welcoming manner, and throughout the entire process, I cannot say enough good words about Danielle Fugate. She is a true proefessional, and she not only helped me find a better offer, but also gave me sound advice and guidance moving forward. It is because of Danielle and her excellent customer service that will have me coming back to FREEWAY for all of my insurance needs. With appreciation and kind regards, John

Marissa Decarlo Fluorine is a wonderful lady! Cheapest quote around town! I tried all around before I settled and Able was cheapest!