Perrywinkles Fine Jewelry - Plattsburgh (NY)

Jared Archer In terms of going above and beyond, the urgency of the request was met with the utmost professionalism and genuine care. Following through with personal messages to ensure anticipation was met with assurance. Amara was wonderful and great to work with!!

Steven Sinatra Gaurav and Verma Estate Jewelry are top notch. Big diamonds, antique diamonds, they have em. Tons of antique engagement rings. Most importantly, great people.

Michael Capra Great place, my first time here. Super nice people, I definitely will be coming back to this shop in the future.

Laney Woolf I would highly recommend purchasing from here! Everyone in the store is very helpful and super friendly. Doug helped my husband and I create my engagement ring FROM SCRATCH and it turned out better than I ever could have imagined. I went in looking for a specific ring I tried on years ago while in college (Stella by Devotion... shes beautiful and I would definitely recommend checking her out). I was unsure if I was still into that design, or not. Doug had the ring shipped in from another store, so I could compare it to others in order to get a feel for what I wanted. I tried on ever ring I could, some numerous times. I tried on different cuts and different sized diamonds... Back and forth... this, then that. Doug was so patient and so knowledgeable that I dont think I would have trusted anyone else to create my ring. I found that I had grown out of my Stella phase and my husband and I really liked the marquise diamond. We brought a picture in from the internet and after MANY weeks of drawing and reviewing, we finally said "ok". We were super impressed with how quickly everything was done. It seemed we were always getting the phone call ahead of schedule to move on to the next step of the process. Next thing you know, the ring was completed and I am still, to this day, absolutely blown away at how beautiful it is. I will never regret going through this experience with the Perriwinkles team. It started out as a weekly visit during the "shopping" processes and now its turned into a weekly visit simply to say hi and get my ring cleaned. Lol Doug definitely was as superstar and the rest of the staff we amazing, as well. They deserve many more than five stars. Thanks for listening. Heres a couple pictures of terrible photography... a friend once told me to make sure I use 2.5x magnification for the best quality ;)

Yuliana Suarez A Truly Unforgettable Costumer Service Experience About two years ago, I bought a beautiful ring from Phases Store in Lake George. Not long after, a small piece of the ring came loose. I reached out to the store through Instagram, and they immediately responded with kindness and a promise to help. Since I only visit Lake George once a year and the store relocates to Florida during the winter, I held onto the ring until I could return. This weekend, I finally made the trip back—and what happened next completely blew me away. When I spoke to the owner, he told me that after my message two years ago, he had already contacted the designer and ordered a replacement ring for me. He had kept that ring in his car ever since, waiting for me to come back. Two whole years! The moment I returned, he handed me the new ring—no hassle, no reminder needed. I was honestly stunned. I have never experienced customer service like this before. It was not only thoughtful, but deeply genuine and personal. Phases Store doesn’t just offer beautiful, high-quality designs—they also offer something truly rare: unmatched care and integrity. I am beyond happy with my new ring, and even more touched by the way they stood by their promise after all this time. If you’re ever in Lake George, make it a point to visit. You’ll find stunning pieces and people who truly stand behind what they sell.

Lydia Zhang The staff are super nice and the readers are great. Love Aniais’ energy and Alex was also very knowledgeable. Plus they also chased me out when I forgot my AirPods and were super nice when I was running late due to work

Alanna Shaikh The owner is a lovely human being. He did an excellent and speedy job of fixing my watch band. So glad I came here! They also have a great selection of custom nameplates and other jewelry.

DeAnna Salamone Classy and professional, Best compensation for your Gold etc… in Rochester. Done business with them a handful of times now and also been to many places around the county. Very much appreciate them working with me, forgot my inventory sheet of items when I went to sell, after making the sale wasn’t sure everything was counted. Went back they were good to re evaluate and bumped up the price for me. They didn’t have to that’s excellent business practices.

Lina Dellasciucca I was able to make an appointment and meet with Dan the next morning. He is personable, knowledgeable and explains everything he is doing about the testing process. He is an honest man and doing this for over 20 years. I read all the reviews before calling so I completely trusted him. Glad I found him and would use again.