NY Insurance Hub Agency - Auto Home Business Policies - Albany (NY)

5 /5 Liz Oleniczak: Update: It is always a pleasure working with Jim. Once again he found me the best quote while considering the coverage that benefits me best. All of my questions were answered and he took the time to break down the policy so I knew exactly what I was getting. I STILL highly recommend working with James O’Brien!! I’ve worked with NY Insurance Hub Agency for several years now and have always been pleased. I recently leased a new vehicle and wanted a better rate, James immediately got to work and called me back within hours with quotes and found me a great price for my monthly payment. Any questions I’ve had he responded right away and he made the process very easy. I highly recommend using NY Insurance Hub Agency!

5 /5 think do “people”: Very knowledgeable and fair to you the customer. Was very surprised on the rates quoted for me and took a policy through this company. Great service, great people!

5 /5 Sharon Grobe: I was in the market for a homeowner’s policy and was referred by a friend to Jim O’Brien. Jim spent time explaining options and formulated the best plan for us. His knowledge on insurance matters and his patience with all of my questions was refreshing as no previous policy agents had ever spent time on the details with me. It is comforting to know I can pick up the phone at any time and Jim is ready to assist. I highly recommend Jim O’Brien for any of your insurance needs.

5 /5 William Perry III: I had a friend refer me to James O’Brien after he had recently began using his services; I am as impressed as he is. I called James to get a quote while shopping for a new vehicle, this included my homeowners insurance. James was incredibly upfront about the increased cost to insure our EV, which is industry standard and we were aware of and already experiencing. James ran the quote with and without the new vehicle so I was able to compare apples to apples versus what I was paying now. Better auto coverage for a little cheaper and significantly better homeowners coverage for $3 more a year. After getting the quote a few weeks past until I found the vehicle I purchased. Being it was over the weekend I messaged James the start of business Monday morning and everything was ready for me upon getting to the dealership early that afternoon. Fast forward a few weeks and I notice my previous insurer is preparing to withdraw my monthly payment. Quick message to James and he finds the previous insurer had not canceled the policy. I was CC’d on an e-mail within an hour or so providing dated proof of cancellation and a follow-up phone call. Better coverage for less money and outstanding service, will absolutely recommend.

5 /5 Amado Tucker: Jim is extremely knowledgeable and very thorough in the work he does. I was recommended to try his agency and was pleasantly surprised by his attention to detail and willingness to explain all the intricacies of various insurance policies and plans including recommendations and changes which may be necessary to ensure that you have enough coverage. Jim was extremely responsive whenever I needed to make changes and alterations and joined me on my insurance journey. I would highly recommend his agency; count me as another satisfied customer.