Northfield Designer Goldsmiths - Rochester (NY)

Sky King This story is from many moons ago, but the first time I went into the shop I got a ton of help from the lady that assisted me. She helped me pick the right material for my first David Yurman so the knowledge was helpful there. The choice was between a leather strap and a rubber one as I live a more active lifestyle the rubber was more fitting. Fast-forward three months, my cat also thought the rubber bracelet was fitting and decided to chew on it in the middle of the night. So I woke up to a $2000 bracelet in pieces. You can imagine my dismay. Needless to say I brought it back to David Yurman, for repair, and they had the bracelet for about 6 months I had to call them to confirm the bracelet was ready to be picked up at the six month point because I couldn’t believe it was taking so long. Come to find out the bracelet had been ready for about a week or two and they looked in their service log to see if they had called and told me and they hadn’t. To make up for it the repair was free or heavily discounted. I can’t remember, but it felt free with what they gave off and I was completely happy with that so I champion the store for its staff and if they were to ever make a mistake, hold themselves accountable and that’s all I ask from high-end luxury brands. I know I’m over spending, treat me better than gap employees would. This store does that in spades. 10/10 would recommend

M S Excellent customer service. Brought in a watch where I had changed the battery but couldnt get the battery cover to reseat/seal. The person behind counter took it into the back room and returned

jdozer25 Very friendly staff and helpful. Fixed my watch within 10 minutes and for a good price too. Also they do some program with veterans so hats off to yall.

Angelica Santos I recently had the pleasure of visiting MNP Jewelry in the Bronx that left me truly impressed. From the moment I stepped through the door, I was greeted with warm smiles and exceptional customer service. The store itself was elegantly designed, with a wide selection of stunning jewelry on display. What truly set this jewelry store apart was the quality and craftsmanship of their pieces. Each item was carefully curated and showcased the artistry and attention to detail that went into its creation. Whether it was a sparkling diamond necklace or a delicate pair of earrings, every piece exuded beauty and sophistication. I was particularly impressed with the range of options available at the store. Whether youre looking for a timeless classic or a unique, one-of-a-kind design, this jewelry store has something for everyone. They offer a diverse selection of precious metals, gemstones, and styles, catering to a variety of tastes and budgets. Overall, my experience at this jewelry store was nothing short of exceptional. The combination of exquisite pieces, knowledgeable staff, and exceptional customer service makes it a true gem in the industry. If youre in search of a jewelry store that offers quality, beauty, and a personalized experience, I highly recommend paying MNP Jewelry a visit.

Michael S It was an inviting atmosphere. Truly a great experience. Wonderful jewelry and I got a great find.

Marika Motley Morgan and her team are angels! My engagement ring and wedding band were designed in person, together with my (future) mother in law. The stones came from her mother’s collection and Morgan was able to also create a necklace to hold my rings while working in the kitchen. My husband’s ring is exactly what he was looking for! My style was called “peculiar” by another jeweler. Morgan embraced my vision and created stunning work on the computer so I was able to get a sense of exactly what it would look like on my hand. She provided updates and an appraisal after everything was completed. The process was very transparent. I cried when I put on the finished set. Dream maker! Thank you Morgan and your team! Forever grateful.

Michele Green Shelly Burke is amazing. So patient and kind. She took her time and helped my husband and I find the perfect rings. She made our 30th anniversary extra special.

Sajid Butt Friendly environment great people and most important low price as per market

Lisa Lisa So accommodating and a pleasure to shop at. I found a watch that I LOVED, sent my daughter with the picture I took of it, and they helped her and sent her home with two roses!! I love my watch and couldn’t have been happier with the service!