North Point Insurance Agency - Malone (NY)

Donald Werth Sent a request to them weeks ago and have not gotten any response.

William Salter I highly recommend Sterling Casualty as this is an agency that takes tremendous pride in the community in which they operate. Jason Allers is a native here and has extensive insurance knowledge and provides great service. Do not hesitate to reach out to them!

steven chustckie Exceptional Service from Richie, Bianca, and Steven I wanted to take a moment to recognize the incredible service I’ve received from Richie, Bianca, and Steven. They have all been absolutely amazing—professional, responsive, and truly dedicated to providing the best possible experience. I can’t believe how happy I am with the service I’ve received. It’s rare to find a team that goes above and beyond the way they have. I’m genuinely grateful and wanted to make sure this was acknowledged. Thank you for having such a great team.

Matthew Grayson I can not say enough good things about Michelle, Megan and the rest of the team. Michelle really goes above and beyond to make sure you have the best coverage for the best price at all times. I started with my truck now we have my wife and mother in law with policies and we use them for our home owners as well. Business insurance will be next. Any time we need something they are always there to help. I still remember the first time Michelle came to me and said “Hey I re-quoted you for a new auto and saved you hundreds of dollars” when I didn’t even ask! That’s the type of service that you can’t find anywhere else. Thank you so much for being the best!

Seth Ellis I had gotten a text from Geico saying, I wasnt insured due to, not having a photo inspection done, which I had on my file. I called the office immediately, Mark Smith picked up the phone, was very awesome, and very helpful with my situation. Good news is, Im insured, and dont have to worry about nothing. Thank you so much Mark!!

Ivonne del carmen Lopez Aguilar Josh made insurance easy to understand. I had been overpaying for years, and he found me a better plan that was significantly cheaper. I’m so grateful for his honest advice and fast service.

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Krystle Loomis Eric is wonderful to work with. He is upfront, timely and is truly about saving you money! If he cant save you money, he will steer you to the best decision for your family. We are so excited to start doing business with him.

Jessica Reynolds Once local insurance agent if you need one

Charles Shepard Excellent customer service!