New York Abstract & Agency, Inc. - New City (NY)

Aaron Forel I needed a new home insurance in Brooklyn, NY. My Liberty Mutual (MD) agent referred me to Derek Lee. And I am so glad he did. From my first conversation with Derek I was very impressed. Derek demonstrated true professionalism who deeply cares for customers like me. Derek took me through the process of obtaining a new policy and explained complicated issues in a simple manner. Derek has a keen sense to customers need and his top priority is customers satisfaction. He is an excellent communicator and when he says "Ill call you back" you can bet your life on it. Derek is also a great finisher, he will work tirelessly until the policy is finalized. And did i mentioned Customer Service? His, is exemplary, the best customer service one can hope for. The whole process was a very pleasant experience and I feel fortunate to have Derek as my agent.

Anton Rukaj The MJL Team provides excellent service. Amanda and MaryBeth have been my point of contact. They both have worked diligently to get us through hurdles. I’ve referred several clients and will continue to.

Estelle McCumber Nice to do business with

Jacob Richards Andrew is the best. I use him for multiple properties and multiple different types of insurances. Quick, easy, and efficient. I could not recommend this buisness more.

Xavier Guaman Excellent work and service

Behzod Vafo Ive been a client of this insurance broker for 8 years, and my experience has been consistently excellent. Even though Ive only visited their office a couple of times, theyve handled everything smoothly over the phone and by email throughout the years. They are always quick to respond to my questions and take the time to explain things clearly. Right now, Im in the process of transferring my license plate to a new vehicle, and they patiently walked me through the entire process. They also gave me helpful advice on how to complete it as quickly as possible. Im very grateful for their professionalism and support. Highly recommend!

oladipupo mesole Huma Faheem serves every customer with a great passion, she has the best interest of customers as her main priority. She is very professional and passionate about customer satisfaction. I recommend her to anyone without hesitation.

Jonathan Bisson I casually reached out to Kaplan to see if I could save some money on my auto and renters policies. I was pleasantly surprised when I learned that amount was $600+ per year with equivalent coverage under another company. Jill was a fantastic agent throughout the process. Her communication was prompt and supportive, and she was an excellent collaborator in finalizing the policies and responding to my questions. I highly recommend her specifically and Kaplan in general. Thank you!

Kaitlin Murphy I had an excellent experience working with Justin and his team. They were consistently responsive, highly knowledgeable, and extremely helpful throughout the entire process. Their expertise and attention to detail made navigating insurance options straightforward and efficient. I will certainly be recommending them to family and friends.