Grimsley Agency of NY - North Syracuse - North Syracuse
Lisa Phelan Outstanding Service and Dedication!
I recently needed to add a golf cart to my insurance policy, and what seemed like a simple request quickly turned into a complex process due to the vehicles non-traditional classification. Thankfully, I had the incredible support of Kathy Pratt at the Grimsley Agency!
She spent over an hour patiently working through the challenges— keeping me informed every step of the way. Her persistence, professionalism, and willingness to go above and beyond made all the difference.
If you’re looking for an agent who genuinely cares and will advocate for you, look no further!


