NBT Bank of Cortland - Cortland (NY)

winter sears Marcia at the Watertown/Fort Drum office helped me so much, very helpful & informative & answered all my questions :)

Carl L Jan 3, 2025-everything I said on 9/5/2024-is still true today and many other visits. 9/5/2024-Consistently excellent customer service since 1983, under different bank owners. Recent special mentions for current Mgr Mary, Ast Kim, cashier Anneth and yesterdays cashier that I did not get her name yet. Each of the above is always professional, friendly helpful and does their job well. Anneth, who I usually deal with is ALWAYS PLEASANT, and EFFICIENT. 3/19/2025 This banks team is ALWAYS a pleasure to deal with. ----------- Every single visit ALWAYS deal with EXCELLENT PEOPLE WHO DO THEIR JOB WELL AND MAKE BANKING HERE A PLEASURE. Please never change A VERY WELL RUN BRANCH Carl 9/4/25-ATM cashier great; as usual (Sorry do not remember your name, but she knows mine & greets me) A great bank team and the reason I use NBT bank. Thank you for great service Carl L

Cheesypoofninja April did our taxes this year, and she was incredible! Very knowledgeable and kind. Jackson Hewitt made a smart decision hiring her!

Bonnie Schissler I have been with Rene since 2007 and he is amazing. He has taken care of all my accounts and does a superb job. He is always available to speak with and has always scheduled meetings with me to go over my accounts and talks to me so that I do understand everything that is being done. I even have my best friend going to him now.

Jean Carlson Thomas Gwin is an excellent professional financial advisor. He is very knowledgeable and understanding. I trust his financial advice.

Jo Lightfoot In early 2017 it was time to update our Wills, appoint Lasting Powers of Attorney, set up a Trust Fund plus a comprehensive ‘Expression of Wishes’ document in respect of our special needs son for when we passed away. It was extremely important to get the right professional advice to protect our children, so in our case these were very important and complex documents which Shanaz Niazi, the Will and Protection Advisor at IMC, advised us upon and guided us through. This was all provided with friendly, expert and professional advice for which we are extremely grateful as it removed the anxieties in providing care and protection for our son and our daughter in the years ahead. We could not have achieved this without such sound advice from IMC.

Jim Kochman I am elated I met the team at Omnia. They patiently worked through an understanding of our requirements and came up with a very creative solutions. Unlike many other lenders, they under promised and over delivered!! I highly recommend them