Fuerst M Office - Schenectady (NY)

Anthony Tubolino My agent Kyle went out his way to help our business and family save money

Pat Ludwig I have always had good and respectful times with staff whenever I have had questions about my account, about their offerings on loans, and Justin is the one I worked with most often and he always made me feel welcomed and never hesitated to explain things to me so I left with the feeling that all of the staff care about my concerns.

jesse magrath Excellent service

Sean Whittin Guy Adames is very unprofessional. He missed three appointments and never did anything he said was going to do. Guy also lies about being able to refund money if went into the old account before new account was fully set up, thats a lie, you cannot refund money. He should of either waited before setting up new transfer or had me call to stop transfer to previous account but never lie about it. Brought up concerns to Alyssa and she sent to Guy so he called and yelled at me for his lies and him missing appointments. Very unprofessional. If hes going to lie before gets my money what happens when has it, lies continue? Trying to do business with Guy was the most drawn out terrible process I have ever been a part of!

Hagen George I have been working with Anthony and his team for a number of years and always receive top class treatment and advice. You can always trust them to be fully informed, which is crucial. I trust them 100% with my investments and have yet to be disappointed.

Jo Suss First bad experience I had. I Had stopped to get cash in two certain amounts. Wanted two separate amounts. Because, 1- I Had to pay a bill in a specific amount . The Teller in Guilderland wasnt very friendly. We had a miscommunication and he did apologize. Then there was a period of silence while I waited for my other withdrawal amount. He then said oh I didnt understand you. I finally completed the transaction. Was going to the back entrance looking for a rest room. He exclaimed you cant go out that way across the whole branch. Said I was looking for the restroom, and said there wasnt one for the public to use. I never have a problem going to other branches. They are especially courteous and very friendly service in Johnstown or Gloversville, NY. Still love this bank!