Met Insurance - Staten Island (NY)

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Christopher McDaniel I had an outstanding experience with the Kate Rhee State Farm Agency. Elysha handled our insurance needs with efficiency and a cheerful attitude that made the entire process seamless. She also recommended additional automobile liability coverage that came at no extra cost thanks to our new renter’s policy. We truly appreciate her thoughtful suggestion. This was by far the smoothest and most pleasant insurance buying experience I have ever had. I highly recommend this agency to anyone looking for knowledgeable, responsive, and friendly service.

Michael Eisenberg I was unhappy with my previous insurance provider and was always chasing after them and waiting for them to return phone calls or answer emails. A friend recommended MetzWood insurance. I was assigned to Kim Kubisek who has been wonderful. She’s on top of things, very proactive, and somehow managed to get us a significant REDUCTION on our homeowners policy. She and the agency are a treasure!

Jennifer C I have used the Bruce Agency for years! I have had a couple of different insurance companies with them. They will always find me the best rate and Tina is very helpful, and a pleasure to deal with. They actually care about their customers. I highly recommend this company!

Eric Amirault Great personal service

Basil Indian & Thai Cuisine I Highly recommend Kalra insurance for general insurance and workers comp. We have been using them since last 4 years. Sarthak is amazing.

Shannon Lawrence Excellent experience with Elizabeth and Tom. Changed all of my insurance coverage to State Farm. Auto, homeowners, atv/utv and motorcycle with a savings of over $500 on my policies. Thank you for making the process easy, I emailed Elizabeth and always had a prompt response to questions and changes. Elizabeth and Tom are super friendly and professional, policies were explained in detail at the office when the papers were all signed, I will highly recommend them to friends and family.

Lynn Blasso Great service anytime I’ve need to use them. I highly recommend Michael!!