Lori Myers - GEICO Insurance Agent - Syracuse (NY)

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Kristopher Bradt I am absolutely thrilled that Cindy was able to save me nearly $700 on my renewal! Makayla was able to finish the job when I stopped in to have "my proof of garage location" faxed to the insurance company. I have always been spoken to kindly and professionally by both of these wonderful individuals. I have referred people to them and will continue to do so. A+++

Sima Uddin Professional service and very helpful staff, specifically Mr. Saim he is very helpful and good behavior person. Recommended him. All my policy work he take care.

Joanna Canary My initial contact was with Tristan and he was wonderful. He answered all my questions and got me the policy I needed. I have had subsequent contact with the office and Jason. All interactions have been positive - a tribute to the leadership at the agency. Kris Yelverton has a great team, has empowered his people and has reason to be proud. I can recommend them without hesitation.

Jatinder Singh I have been this company’s client for4 last years. When I got to an accident and needed to file a claim, they helped me to go through it and I cannot even describe how grateful I was talk to Raj for her guidance and advice. All clerks at this office are very kind, always help with paper work Highly recommend for TLC insurance!

Joseph Siracusa Best experience I have ever had with an insurance company. Nick and jason are top notch and know there stuff. Not only did they guide me to the proper insurance needed but also saved money on the policy as a whole. The best part is I get one bill monthly with all things included for the multiple house policy. Everything is on auto pay which makes it easy. I would definitely recommend their company to whoever is looking for a one stop shop for all of their insurance needs

Rosie Genute Paul has been wonderful to work with! He was able to get us the best rate for insurance for our new home and changed over our auto insurance as well. He worked with our loan company to make sure our insurance was active and ready to go for closing, making the process extremely easy for us. He is extremely helpful and responsive to any questions, highly recommend!

RUMI NEW YORK They’re extremely nice people and very cooperative, which is why I’ve stayed with them for so long. They’re very good agents and they take care of their customers very well, especially Mr. Fahim. I’ve had home insurance for 9 years, at a low premium, and they have been taking very good care. If anyone needs home insurance, contact them. You can definitely find a very good deal.