Craig Brown - GEICO Insurance Agent - Rochester (NY)

H Yeager One of my longtime customers was recently visiting friends in Norwich and had a problem with the key fob in their rental vehicle. It wouldnt start the vehicle and they were stuck. The rental car company was no help, and neither was the company who arranged the rental for them. On a whim they called Wayne Emmons State Farm to ask for help. Wayne and a team member picked them up and gave them a ride to a local Chrysler dealership and they replaced the battery in the key fob without charge! It is so refreshing that Wayne provided such Good Neighbor service to my customers in a time of need putting service to others before self. Thank you for the amazing compassion and service Wayne!

Ann Brown Brian and his staff are wonderful! He was very friendly, upfront about upcoming (NYS) insurance changes, very informative about all insurance aspects, asked a lot of questions to make sure I understood everything and answered any questions I had. Im extremely happy with his agency!

Yessenia Dessis The patience and quality of care Deepak has provided is by far top notch. He gave me options to choose the best service that would help me through my insurance process. He is very detailed and informative. Communication was always fast, and he gave me check-in calls to know if anything else is needed. I felt no pressure and was happy to work with BIC. I highly recommend.

Mo SR I have had an overall great experience working with Tamaris in regards to my renters insurance policy over the past several years. Communication is excellent and response times are very fast, often less than 24 hours. Every interaction that I have had, whether it was by phone or email with the agency as a whole has been positive. I am a very satisfied customer.

Lisa Rivera Staff are very helpful and pleasant. Ive been doing business with them for 4 years and have no complaints.

Genevieve Hardwick I have had this insurance since I was 16 years old. Recently I had a major issue arise, but Benjamin and Christa took time out of their holiday break to help me. They went above and beyond to help me . I would recommend this agency to anyone. They actually care about their clients which is so hard to find anymore!

Peter Zirbes Lori has been a tremendous help in finding me life insurance and now automobile insurance and has saved me more than half of what I am paying now. She is very friendly; courteous; and helpful in every aspect. If you want good rates and polite people to work with, Lori at State Farm is the one to speak to and she will be able to answer all your questions.

Revival If they answer their phones and do their job I probably give them more than 1 star.