Craig Brown - GEICO Insurance Agent - Rochester (NY)

April Del Prete I called today feeling overwhelmed about finding a renter’s insurance policy for my upcoming move. I had the pleasure of speaking with Gina, and she was absolutely wonderful. She was kind, patient, and incredibly informative—walking me through each step of the policy with clarity and care. She took the time to explain everything in detail and made sure I understood what each part of the coverage meant for me as a customer. Even when I needed clarification, she remained patient and supportive. Ive always had a great experience with State Farm, and working with Gina only reinforced that. Thank you, Gina, for making this transition so smooth and stress-free!

Lisa Foskey They seem like nice people to deal with.

Craig Excellent service great people to deal with on top of everything that I needed for my business. I recommend them insurance to anybody looking for home auto business liability, Worker’s Comp., etc..

Ann Brown Brian and his staff are wonderful! He was very friendly, upfront about upcoming (NYS) insurance changes, very informative about all insurance aspects, asked a lot of questions to make sure I understood everything and answered any questions I had. Im extremely happy with his agency!

Valentyn I was shopping around for car insurance and getting quotes that just didn’t make sense. I reached out to Alex Vadiyants, and within a day he had multiple options ready for me. He walked me through each one, and we ended up bundling my auto and home insurance for a big discount. What really stood out was how quick and professional he was—no pushy sales talk, just solid advice and real savings. I wish I had switched to him sooner.

Nathaniel Young Great agency with excellent communication. They ensured I understood the fine details of my policy and didn’t push unnecessary add-ons. I left feeling confident in my decision. This agency is reliable, but the process took longer than expected. The agent was very thorough in explaining everything, which I appreciated.

Alyssa Haywood was wonderful, sat with me for 2 hours helping me everyway he could. He was genuinely out for my best interest. I would recommend him to anyone who has any type of insurance needs. Thanks again Haywood.

Margaret Lacey Berman I usually pay all of my insurance invoices directly on the Nationwide website. This year we were lucky enough to pay off our mortgage so I needed to pay our home insurance directly. The website had not been updated and would not permit me to pay the insurance invoice. So whenever I have an issue I call Frank Manos he always can help me with my insurance challenges. In a matter of minutes Frank updated the situation he was able to accept my payment (I did not want it to be late) and made sure I was set up for next years payment. Frank Manos has always been an outstanding insurance agent and it is a pleasure working with him.

Eric Shiel Craig was exceptional at helping me set up Renter’s insurance. Handled it quickly and with kindness. Definitely going to keep in touch with Kinowski for other needs.