Light Insurance NY - Owego (NY)

Kiernan Lauber Best insurance agency in the world love the customer service

Sunshine Tangerine Rocky has always been very helpful, kind, understanding and patient. She helped me out greatly last week and I was so relieved that she treated my situation with such respect and empathy. Their rates are fair. Very pleased with them

Ron Linhart I have been a customer for about 20 years for my home, auto, rv, boat, motorcycle, and business. Insurance is the biggest expense I have, although a necessary one. Recently I have been thinking about getting other quotes. Before I could do so I had a tree fall on my home. I was advised the best way to take care of the damage and emailed receipts for several thousand dollars the following week. The NEXT DAY Debbie called me to pick up the check! Paid in full, right out of her account. Unbelievable customer service, right? Well I lost the check. I called her this morning to ask her to stop the check. Later the same day I had a new check in hand. I asked to pay the stop payment fee, but she wouldnt take it. I decided I dont need to shop for insurance. I dont know if I could have saved a few bucks, but I do know that the service Debbie gave me is the reason I have insurance in the first place. Thank you Debbie!

linda lasalle My husband and I have been using this insurance for at least 20+ years and highly recommend this company. My agent, Anna, and her superior, Liz, our top notch in their knowledge of all issues that I have encountered. If there is a question that they cannot answer, they will research it and get back to me very quickly. it is so refreshing to have people who actually take their jobs very seriously and follow through with anything I need. From the person who answers the phone to my agent and anyone else involved, they are pleasant, competent, and extremely responsive. I am 100% satisfied with customer service and would highly recommend them to anyone who needs any kind of insurance. They really know their stuff!! And their rates are competitive.

Tina Tolbert While shopping for auto insurance quotes I spoke with Kristy. She was very polite and patient with me as I am not used to doing this. Really pleasant to speak with, was very thorough, and helpful!

Adriana Ávila I recently had to file a claim, and the process was smooth and hassle-free. The agency guided me through each step and ensured I received a fair settlement. T

Katherine Smith I was looking for new car insurance because my premium was becoming to high and Sarah was amazing. She found me a quote that saved over half of what my insurance company was trying to charge and everything was settled in minutes. She was so nice and patient with me. Thank you so much Sarah for your help.

Romanof Black I’ve been with this auto insurance company for six months now and I have zero complaints. The service has been excellent from day one.

joe (Grumpy) Awesome staff! Knowledgeable and informative. Make sure to give them a call. They treat you like family. Youre not just a number here. Look forward to doing business with them for a long time to come. Never had an easier time with any other insurance agency. One of the few positive experiences in the home buying process was meeting this great team! Thank you Donna McCarthy and the rest of the Penny Levos team!