Marshall+Sterling - Kingston (NY)

JaVane Fuller I’ve had a great experience working with LaTorre Insurance Agency. The team made the process smooth, professional, and easy to understand. They took the time to answer my questions, found me great coverage, and made sure everything was handled quickly. The customer service has been excellent from start to finish. Highly recommend for anyone looking for reliable and trustworthy insurance services.

Vlad Loenko Extremely fortunate to have found an agency that actually CARES about me as a customer. As someone who shops around, I was able to effortlessly find competitively priced insurance with the help of the lovely ladies who work here! When life is chaotic, insurance is the last thing on my mind. Sarah and the David H. Wager insurance group goes above and beyond to ensure I’m up to date on my coverage and payments. They did all the hard work behind the scenes to make sure I had coverage for what I needed. Anytime I have questions it’s a quick call or text, they’re extremely responsive and thorough; Elizabeth has been able to help during a vehicle transfer and additions/revisions to my policies. I’m happy to continue bringing my business here, and whenever I walk into the office I feel welcome like a family. They’re always doing local events, so if you see them at throughout Victor say hi!

Amin Goudarzi I had a great experience with RK Johnson. Their friendly service made the quote process quick, and they offer competitive rates. I highly recommend them for auto insurance!

john leto Eric is very knowledgeable, supportive and provides quick turnaround. He and his team are professional and responsive. I give my strongest recommendation.

Doll & Will Salazar Nicole was completely transparent and helpful from the very first phone call. She and her team were able to find competitive rates all while keeping communication clear and timely. This more personal and hands-on insurance experience has been an upgrade to experiences in the past, working directly with big names. It also gives us peace of mind that we are in good hands moving forward.

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Mel Solomon Burchell agency recently took over the Nationwide office in Ithaca after Stan Barlow retired. I am just getting to know the agents in the office. Recently without me contacting them, Nikki called me and said there may be new ratings that Nationwide has introduced for auto insurance and would I mind if she re-did a quote for me. In a few days I got a call from her saying that my premium would go down over $200 for 6 months. Could I use the $200? You bet! What agent would call a customer to voluntarily reduce pricing? A good agent, thats who. Thank you Nationwide insurance. And thank you Nikki and the Burchell agency.

Angelos M My existing insurance companies renewal was significantly higher than the previous year and I decide to reachout to Jeff and his group. They provide a better rated insurer as a option and bundled all my insurance. The best part is I received better coverage and better rates across all the policies including umbrella coverage for a significant savings.

Morgan Gianni I came across Cassetta Agency a little over 2 years ago now and could not be happier with their customer service! Being a young adult, I had a difficult time trying to find car insurance agents that were reasonable and not trying to take advantage of me and my position. The Cassettas agents took the time to understand my needs and get me an insurance policy that was better than the rest of the agency/firms I was in contact with. They are always there to help make my life easier. I would highly recommend giving them a call so they can help change your insurance experience for the better! Thanks Cassetta!