Market Alternatives/Grimsley Agency - Newark (NY)

Mel Solomon Burchell agency recently took over the Nationwide office in Ithaca after Stan Barlow retired. I am just getting to know the agents in the office. Recently without me contacting them, Nikki called me and said there may be new ratings that Nationwide has introduced for auto insurance and would I mind if she re-did a quote for me. In a few days I got a call from her saying that my premium would go down over $200 for 6 months. Could I use the $200? You bet! What agent would call a customer to voluntarily reduce pricing? A good agent, thats who. Thank you Nationwide insurance. And thank you Nikki and the Burchell agency.

Aaa Cooleration Service, Inc. Coyle Insurance Agency has been our insurance agency for many years. They have always been there to help us make the best decisions when it comes to our insurance coverage. They constantly look for the optimal coverage with the best rates possible. All of the staff is both friendly and so helpful. We highly recommend Coyle Insurance Agency!

Steffany Raj When I first got my TLC insurance, I went through them and got coverage no hassle but the woman I dealt with is no longer there. She has left and since she has left they have fell through the cracks. The way they talk to people and hang up the phone is just plain disgusting. They speak to you as if they are doing you a favor when it’s the other way around. Without us TLC drivers you wouldn’t have a reason to exist. We provide the money for your business in order for it to continue. They lack the simple etiquette of professionalism. They will sit here and say oh we are very busy and I walked in there snd there was no one in the place when I walked in. I have noticed the amount of drivers that used to be sitting outside waiting to renew their policies is no longer the same. Maybe it’s because of the tone they been using. To top this very thoughtful long review, the manager Sarah, Associate Leon and Associate Angela S does not deserve our money. They deserve nothing. Business like this needs to go in for review snd going further I will be putting in a complaint with the better business bureau for the tone and racial slurs they have insinuated. At a time like you start to see businesses real colors. Further I hope to be seeing them in court cause I will be filing a claim with the court system.

Diana Dwyer They have been my agent for over 20 years and they are great!

Abram Harrison I carried a policy with these clowns for a few years for my small carpentry business. They sent me a TON of unnecessary paperwork. Online options were limited. Snail mail was their go to. Get with the times

Sundeep Venkatesan We recently wanted to switch to a local agent as our previous agent was far away from us and reasoning out and negotiating for saving money was not clearly working out over the phone. So we switched to the local agent, Alexa Langeland and she and her team 100% worthy of all the positive reviews here. Alexa met with us and took so much time to explain each and every items with both auto and home insurance. She gave precise examples of situations that helped us understand the insurance terms in a much better way. Alexa was kind, professional, funny, very receptive and respective of the decisions that we made for saving money. Keep up your great work. Thank you for your time again!

Charles Forthofer As I started the process of Medicares enrollment circus, I needed a lot of hand holding and the team at Washwick Agency were superb! All the stress I had about choosing A thru Z was a waste of time once I spoke with these knowledgeable professionals. Absolutely recommend this company.

ale cruz Very impressed by their professionalism. I felt informed and supported the whole way through. The final outcome was better than expected.

Bradley Rodriguez Great service and very helpful!! Good people that work there. Would recommend to anyone!!

My Cell Great location. Highly rated financial company.