Liam Masterson - State Farm Insurance Agent - Garden City (NY)

Mel Solomon Burchell agency recently took over the Nationwide office in Ithaca after Stan Barlow retired. I am just getting to know the agents in the office. Recently without me contacting them, Nikki called me and said there may be new ratings that Nationwide has introduced for auto insurance and would I mind if she re-did a quote for me. In a few days I got a call from her saying that my premium would go down over $200 for 6 months. Could I use the $200? You bet! What agent would call a customer to voluntarily reduce pricing? A good agent, thats who. Thank you Nationwide insurance. And thank you Nikki and the Burchell agency.

Pat Wilson Excellent customer service. We have used this broker for years and are very happy with coverage knowledge and turnaround.

Terrance Depreta JoAnn and Erin have been fantastic! All the ladies on staff are always there with answers when called, very professional and polite as well. The Decker Agency always as the customers best interest first and foremost saving them lots of money!! Now how can you argue with that. Highly recommended

Alazne Fernandez I found the perfect insurance plan here with low costs and great coverage. The staff was patient, knowledgeable and genuinely cared about helping me. I’m very satisfied with their service.

Dan Tette Scott and the team at Vail have been handling all of my insurance needs for most of my adult life. I have always felt that I have been completely covered, most importantly, but also that I have zero need nor desire to shop around for a better rate. Any time I have had an incident to report, the process has been comfortable and easy. I have continually reccomended Vail insurance agency to anyone I know who is in the market for new insurance.

Adam Adam I had an excellent experience with Elvin Quinones. He helped me get my renters insurance and explained everything clearly so I understood exactly what I was getting. He made the process quick, easy, and stress-free. Very professional and knowledgeable — I highly recommend him!”

Katrina B I am so thankful for the opportunity to have Vladimir provide his excellent service in finding the perfect coverage , he has been very helpful and attentive to my current situation and worked in a timely manner. His professionalism and great character is greatly appreciated.