Kroeger Insurance - Norwich (NY)

Suri Antonio Rachel took the time to walk me through each policy option and helped find everything to my needs. I had many questions and she was so patient. I feel confident in my coverage now.

Greg M Friendly and helpful

Rachel Taylor I have known John (Chip) Strowe since childhood, and was lucky to have his assistance in securing multiple homeowners and auto insurance policies in the past few years. Recently, he noticed a lapse in my policy due to an error I made on the paperwork for transfer of funds. I was incredibly grateful to have a professional involved who quickly brought the issue to my attention and resolved the situation within 24 hours. Chip is personable, yet efficient, with an excellent attention to detail. I have recommended him to a number of friends, and will continue to suggest Brown & Brown Insurance to anyone seeking guidance and assistance with insurance coverage.

Jessica Reynolds Once local insurance agent if you need one

Ronald Knight I was introduced to Charles in May 2025. From the beginning, he was courteous and a pleasure to work with. It took me a few months to find the right vehicle, and Charles was there every step of the way. He was informative, responsive, and helped me secure the optimal auto insurance that best suited my needs. Charles presented options that not only maximized my savings but also aligned with what mattered most to me. I won’t say it was a pleasure working with you—because that would imply this journey is over. But as you mentioned, youre always available when needed, and you focus on building long-lasting customer relationships. Thank you for the great experience, Charles. — R.J.

Michael G Awesome firm. From the clerical staff to the acct managers, and to the executives & owners — theyre both knowledgeable & accomodating. They frequently turn situations with the potential to be nightmarish, and turn them inthem non-issues!

ben mckenna Nicole is great to work with! Made getting my first ever insurance policy for my Motorcycle quick and easy! Answered all of my questions with ease and defiantly will earn my business when I go to bundle!

Charlotte McIntosh Marion was very nice. She explained everything so that i could understand it. She worked with me to find what I would need.