W.B. Payne Co., Inc. Insurance Professionals - Yorkville (NY)

Natasha Diehl Two words loved it

brandon ayala James has been a huge help every step of the way. From saving me money using Allstate Drive-wise to setting me up with Renters Insurance James has been a huge help. James is always a phone call away if I have any question and I appreciate that level of courtesy and professionalism.

Ebony Closure Agent Chris is a lifesaver. He took his time to help me find the right policy that works well with my budget.

Kimberly Very helpful!

darrian amaker An incredibly helpful and straightforward experience. Kim and Bobbi helped me find a policy that I can afford, which is a huge relief as I was finding myself unable to navigate the world of insurance quotes on my own. They are knowledgeable and decent folks and they were very kind to me. Highly recommended. A friendly space and good people who know what they are doing.

H Yeager One of my longtime customers was recently visiting friends in Norwich and had a problem with the key fob in their rental vehicle. It wouldnt start the vehicle and they were stuck. The rental car company was no help, and neither was the company who arranged the rental for them. On a whim they called Wayne Emmons State Farm to ask for help. Wayne and a team member picked them up and gave them a ride to a local Chrysler dealership and they replaced the battery in the key fob without charge! It is so refreshing that Wayne provided such Good Neighbor service to my customers in a time of need putting service to others before self. Thank you for the amazing compassion and service Wayne!

Wayne Puglia Our family has been associated with this office for more than 50 years, and it continues to treat us like family. All questions are handled promptly and professionally. Follow-up is outstanding.

J T Jennifer facilitated finding us less expensive insurance that provided the same amount of coverage.

Michele Talomie Highly recommend! I switched several policies to InFocus last year and the whole process was seamless. From start to end everything was handled professionally and quickly, and I was happy with my decision to make the change to InFocus. My policies are for coverage in PA and NC so they cover areas outside of NY.