M A Damstetter Inc - Lackawanna (NY)

Josh I work in the car business and can say I have assisted clients in thousands of insurance changes over the past decade plus and I must say calling into this office has been the most pleasant experience for a mutual client I have ever had the pleasure of dealing with. Cybil who answered the phone was attentive from the get go in assisting with a complex situation for her client. Cybil went above and beyond even though we were less than a half hour before the agency closed for the evening. She got us the required documents flawlessly the first time and in such a quick manner I was SHOCKED. I will be referring clients to this office and am personally going to be calling them to try and give them my personal business for auto/home. All I can say is wow....Thank you so much on behalf of us at the dealership and our mutual Client!!

Johnny LaFaver Best rates around always friendly people and service definitely reccomend.

Angelina Rosario I am so great full I switched from State Farm to Allstate. Rosa has made it easy for me to look at my coverages and pay my bill. She also lowered my rates. If there is any problem I know I can reach her any time and she will help me out. I highly recommend this agency if you are looking for good rates and service !!

John M. Papp The Ladies at Knapp Insurance do a wonderful service to all of us insured folks. Knowledgeable, dependable, friendly, we couldn’t ask for better. JP

Dalila Lopez Our family switched over American National-United Farm Family Insurance Company. Our car and home insurance increased without warning in October 2022. We were referred to this insurance company and it was the best decision we’ve made. We worked with Ted and he worked hard to get us a plan tailored to our current vehicle and homeowners insurance needs. The service is excellent and he made sure to explain details step by step without hesitation. I highly recommend this company to anyone looking to get good old fashioned quality service at reasonable prices.

Dave Campagna I highly recommend Langley Walker. Jen is awesome to work with! 10/10

Jordan Jobst So anybody else got hit by one of there clients and refuse to pay. Just because they dont wanna pay. Hope somebody hits them and gets the same treatment.

John Rehbein “ I have had a great relationship with Allstate for many years. I have multiple policies for my home, truck and snowmobile. When my truck was up for renewal this year, I thought and have been thinking the rates were a little high. I went to see Christine Civitelli-Geno in the Rome office to see if there was anything we could do about the rates. I had a quote from State Farm that was HALF of what I was quoted to renew with Allstate. At the time, Christine told me that there was nothing she could do to lower the rate. So I had no choice but to switch to State Farm. About a week later I got a call from Christine and she said she redid my quote after updating my current credit score which had not been done in a couple of years. My credit score has improved over the years and she was able to quote me a price so that I could stay with Allstate. She even took care of cancelling the policy that I purchased from State Farm. BOTTOM LINE: Christine went out of her way to retain a longstanding customer and she should be commended/rewarded for her efforts. Give that girl a raise!! Thank you. John Rehbein ”

Antonina DAnna Working with Sandra Matias was a fantastic experience from start to finish. She was incredibly knowledgeable, patient, and made the entire process feel easy and stress-free. Sandra took the time to explain everything clearly and made sure I felt confident in my choices. It’s rare to find someone so professional and personable—she truly goes above and beyond. Highly recommend her to anyone looking for a trustworthy and efficient insurance agent!