KAY Jewelers - Rochester (NY)

Mike Calderon A big shout out to Jessica for being so helpful/patient for making this happen. We’ve been working for months designing this pendant from sketching out various designs on paper to custom making the pendant to my liking. If anyone wants to have a pendant customized I suggest you ask for Jessica, you won’t regret it.

Tracy Koll My husband loved his necklace so much that I went back and bought them for the whole family. The extra special service I received was amazing; I had wanted the old and New Testament on one medallion with a dove and my request was enthusiastically granted in time for Christmas. I heartily recommend this company!!! And these make fantastic gifts!

cindy myrdek Love going to Wilsons Jewelers!!! They have the best selection and pricing; I always find something gorgeous to buy!!! The staff is excellent, (especially Jonathan and Melissa) very knowledgeable, accommodating and relaxed. Theres a nice selection of vintage and antique pieces that are constantly updated. They also have wonderful special events, depending on the time of year. Dont miss the Simon G trunk show...its amazing (and my absolute favorite!!!)

M L jeff and linda are refreshingly genuine people. my husband and i stopped in for a jewelry repair and were not disappointed. absolutely delightful turn around time and the price was more than fair. we are thrilled to have found a new jeweler--one that is honest, knowledgeable, and genial. so happy with the repair, the shop, and the fun customer service!

Justin Pace I had an amazing experience at Reve diamonds. Everything was perfect from the consultation, to the showing, to the design/modeling, and the final product. Emily was very helpful and personable, and assisted me every step of the way in obtaining my perfect engagement ring. They offer great pricing and will help you find something perfect within your budget. It is truly beautiful, and I’m so excited to propose to my girlfriend with it. Thanks Reve diamonds! I would recommend to anyone.

Erika Oakes I had a wonderful experience at Kay Jewelers! Brooke & David are incredibly friendly, knowledgeable, and patient, helping me find exactly what I was looking for without any pressure. They took the time to explain the different options and made sure I was completely satisfied with my purchase. The quality of the jewelry is excellent, and I’m thrilled with what I got. I’ll definitely be returning for future gifts and special occasions. Favorite jewelry store in town! Highly recommend!

S Rodgers I couldn’t possibly rate the overall experience better. I felt welcomed the moment I entered the shop. The atmosphere is relaxing, and the staff were extremely friendly. Lynda was so patient and sweet while assisting me with jewelry selections. I was a little anxious (quietly) but Noah put me quickly at ease. He has a calm presence about him and the process was over before I even realized it began. I would highly recommend this business for being a step above.

Madina Rahmonova I had an amazing experience working with William at Kay Jewelers! He was incredibly knowledgeable, patient, and genuinely cared about helping me find exactly what I was looking for. William took the time to explain all the details, answered all my questions, and made the entire process smooth and stress-free. His professionalism and friendly personality made me feel comfortable and confident in my purchase. I truly appreciate the exceptional customer service he provided and will definitely be coming back to work with him again. Highly recommend asking for William if you want top-notch service!

Brittany Ballish Lucio and Laura are absolutely amazing! My husband and I used them for our engagement, wedding rings and wedding earrings and Battisti went above and beyond anything we could have expected. Both my husband and I had some particular thoughts in mind yet we were unsure of how to convey these ideas exactly at first. Both Lucio and Laura were so patient and worked closely with us to design such beautiful pieces that were beyond anything we had imagined or originally hoped for. This is custom jewelry with excellent client service and care at it’s finest. Battisti’s has been a family jeweler on my husband’s side for a while and even though we live in Phoenix now, we can honestly say we’ll never use anyone else.

B M The best of the best especially if you live in the neighborhood. I’ve been buying jewelry from them for over 10 years and they never dissapoint with their quality, prices, and most of all their excellent customer service. Very humble people and patient with helping you pick out a suitable piece. If you haven’t come here you’re missing out. -berto