Jacksland insurance Associates - Johnstown (NY)

Natty Coco This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

Jim Pigliavento John has handled all of my business insurance. He works hard to get best rates possible. He is always a call away to answer any questions. I am more than satisfied with the knowledge and expertise in the insurance fiels

Caron Grossman I wasn’t looking to buy a home again and facing all the details of mortgage, insurance… can be so overwhelming. Rick Gangale made my experience so much better. He listened to my needs and found me a great plan and price for both my new home and car! I couldn’t be more pleased. I will definitely refer him going forward!

C E Rodriguez Honestly, I went in dreading how much it would cost for the particular insurance I needed and came out so happy. In less than 6 months my payment were made and I am insured for the whole year. I feel secure and with peace of mind. The person who helped me wad knowledgeable, friendly and helpful. The office kept in touch with me and I knew I was in good hands. Lol no pun intended.

Gianni Molluso Ive been with the Franchino Family for many years. I stopped driving for 4 years due to illness. Im back driving now and they welcomed me back with open arms and make sure they give me exactly what I need in a policy. I recommend anyone who wants to be treated right, join the Franchino Allstate Insurance. 3/20/18 Agatha is extremely helpful and goes out of her way to get you the best policy and is there when you need anything else. 5/20/19 I met with Agatha today. It is an absolute pleasure working with her and Matt. They go out of their way to make my experience as smooth as possible. Thank You Very Much! John Intonato

Fay Travis I knew it was time to switch insurance providers, so I did my homework and asked around. Most people pointed me to RPK for general liability insurance. Well, now I understand why! Every interaction has been smooth and successful, and I never wait long for answers. This is exactly how insurance should be done. My compliments!

Lisa Smith The customer service at this State Farm office has been phenomenal. I had been dealing with an unresolved issue that Miguel assisted me with. He went above and beyond. He was professional, timely and always followed through with responses when he said he would. I truly appreciated the customer service I received!