Howard Hanna Elmira - Elmira (NY)

1 /5 Amaris rodriguez: Brokers are the biggest problem here. They never get back to you. I had to physically go into the office to submit an application and never heard anything back after. Tried to follow up numerous times and nothing. I see the listings I was interested in being updated every couple of days. It all feels very discriminatory. Wouldn’t even recommend them to a homeless person.

1 /5 Melinda Hernandez: Beth Russell from Howard Hanna had her 1st "Estate Sale" at one her clients at 625 West Gray St, Elmira at end of April in which I bought a king bed and she told 45-60 days for pickup.I then inquired June 15 where I was told I cannot pick up until mid to end July which she admitted past the time frame.I asked for money back and was told she would reach out to client. After I spoke toher client she stated she did not receive the money. Then was told I can pickup either wed. June 21 at 1pm OR thurs. June 22 at 1pm. I texted her to say I will pickup 6/21 at 1pm only to be told NO...I now have to wait until July18th. Beth cashed the check in which I have a copy of and now I have NO money and NO bed. So I filed small claims this morning. Soooo Sad! Not professional at all!Beths boss MIKE HAMILTON asked me to take down posts and he PROMISED I WOULD GET MY MONEY BACK IN TEXT MESSAGES..which i have and will take to court. Well that was a ploy to get me to take post down. After several messages frim Beth 6/22 Blaming the poor client for all this, I told her to stop contacting me I will see her in court. This poor client called me after Beth gave her my number to TrY to get herself out of the mess BeTH created. After a LONG tall with owner, she states thay she received a very small amount of money for an ESTATE SALE filled eith a house full of beautiful antique furniture. Thank you for all my evidence to take to court Beth.

5 /5 Sarah Bowie: I moved here from out of town and had a great experience with this office. Im glad my friend recommended them. Our move was kind of complicated and they were there to help every step of the way.

5 /5 Williams-Jenkins-Edelmann Marsha “BigMama”: The agents very helpful and have all the connections that one might need when purchasing a home. Even if they end up not being the agent for you, they will help you with any info that can acquire to ease the purchasing a home experience.

1 /5 Richard Brakefield: My dealings with one of their agent was substandard. Property he showed us I would not put a dog in it. Ed lied through his teeth. Place had bed bugs, move and roaches. Claimed the problem was taken care of. Stay away from this realtor.