HMS Agency, Inc. - Albany (NY)

Ryan Mullen I had a great experience with Amica Insurance! I have full glass coverage, and filing a claim was an absolute breeze. The process was simple, quick, and completely hassle-free. I ended up using a friend’s auto glass shop for the replacement, and everything went smoothly without any issues. I’m really glad I have coverage through Amica—this experience just confirmed I’m with the right company!

Sharonda Gayle Very pleased in switching over. Every time I called, I get a LIVE agent on the phone. That is MAJOR to me and shows Great Customer Service ! Take note for all you businesses that let automation take over..... You will slowly loose business

S A+ service from Steve and his staff

Patricia Koblich I have been a customer for years. Jennifer and staff have always been courteous and knowledgeable. They are real people helping real people. Having insurance is a legal requirement. I choose to stay with them because of the reasons above. There may have been a previous post with one star. If Im unable to delete it, I would like to state that it was an error due to a non human interference that I didnt have the knowledge to overcome. After all, I am a customer of a certain age. I ask forgiveness.

Ben Nelson I’ve had an excellent experience working with Mike Miller at Rullo Insurance Agency. Mike is knowledgeable, professional, and always goes the extra mile to ensure I have the best coverage for my needs. He takes the time to explain all the details clearly, making the insurance process easy and stress-free. His responsiveness and dedication to customer service are top-notch. I highly recommend Mike to anyone looking for a reliable and trustworthy insurance agent!

Tammy Green Russell Insurance Group has made the transition to Business Owner very seamless. Everytime I have an issue resolution is always quick and effortless. Thank you for excellent customer service and always exceeding expectation!

FARKAS SAM BEST AGENCY BY FAR !! I was dealing with 5 other agencies for my car insurance and they got it by far. the girls here (Emel , Shevy, Rivky) are well trained , i get a reply within 5 minutes of any question asked, and thats besides the fact they got me prices 25% cheaper then anyone else.