Geraci Insurance - Poughkeepsie (NY)

Alexis K Nick worked with me to find a homeowner policy super last minute. Amazing service, so helpful, informative, and kind! Walked me through everything and got me great coverage/rate within a few hours. Would definitely return and recommend

Caleb Irvine I have been with Gary Freed for almost ten years and I have always had a great experience when dealing with Gary and his team. He is very responsive and always able to help me in any way he can. 5 stars I would recommend to anyone needing auto insurance!

DelPlato Mary E (Madam Freak) Got me the best rates

Michael pearl My wife and I spent days searching for coverage on our home with most insurers denying us without even giving us a reason. I called Lavigna and explained the situation, Steve had our home insured that day before lunch. And, for $300 a year less than what we were expecting. Thanks!

Allison Tanzer Super helpful agency. They were so understanding and knowledgeable of all the different ways to insure my family. Thank you!

grismaily jerez Not helpful at all

Miguel Perez I’ve had an amazing experience with this insurance company. They’ve handled both my car insurance and general liability with professionalism, speed, and care. The entire staff is friendly, knowledgeable, and always ready to help.I have to give a special shout out to Arline. She goes above and beyond every time. Whether I have a quick question or need help navigating a policy change, Arline is always on point. She’s a true asset to the team and makes the whole process smooth and stress free. Highly recommend!

Ben Gibson My Homeowners Insurance of 30+ Years was cancelled because my carrier decided to leave NYS! Paradigm hooked me up so I have them my Auto as well! Great Job!

Ahmed Salah Service is great with competitive rates. I have all family auto policies with this office. Also, I have a commercial and 2 homes policies. Adil is a gentleman with an outstanding service. He responds to requests promptly and is willing to help after hour and in weekends if possible. He never let me down.

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.