Erie Insurance Group - Plattsburgh (NY)

Pauline Liu I had a wonderful experience getting my boat insured with Toedt Insurance. Some friends suggested I look into local brokers because I could get better rates and more hospitality. That was absolutely true! Sherry Toedt took my call and signed me up. She was remarkably patient, professional and helpful. I wasn’t sure what to expect because I called at the end of the day. I thought she might ask me to call back in the morning. Instead, she went right to work processing my coverage. It was a relief to have the coverage. I did notice that Toedt Insurance has many 5-star reviews. Now, I know why.

Mr White Customers service is not good.Doesnt care about customers truly. Will cancel coverage after being a customer for years, because of late payments. Your better off finding a better insurance company.

Anarosa Rivera Frank Licari is the ultimate professional insurance agent and very helpful in securing homeowners insurance for my daughter. He is very accessible and caring.

Karmin Orozko Thanks to Michelle for helping me upgrade my policy today. She was friendly, honest and really knew her stuff. I felt great working with her.

Omar Elkhouly The customer service here is amazing, Theresa has helped me multiple times when getting a new car, she helps with the fastest, most polite and most thorough customer service 10/10 . Ask for Theresa!!!!

Ruth Martin As always, the guys at Culver Insurance are helpful and keep us coming back. More than once theyve helped us save money when we werent happy with how much our policy was costing. I love small town businesses like this! So much more personal than calling a 1-800 number and getting put on hold, or never even talking to a real person.

Joe Kennedy I wanted to get renewal quotations on my auto and homeowners insurance. I called Eastern Shore and spoke with Heather McClure. Heather was absolutely great. She explained all my options, made some terrific suggestions, returned my calls promptly, and made the ultimate switch from my agent and company the Heather and Eastern Shore as easy as pie (and I saved a lot of money).

jodi sarjou Marlene is the BEST! She does everything in her power to help you! She truly a blessing and a God sent! Thank You Marlene!

Kathy Xia I’m extremely satisfied with the support Anna provided throughout the entire process. She was always helpful, patient, and quick to respond to my questions. She guided me step by step, making a stressful situation much easier to handle. Her professionalism and dedication truly stood out. Highly recommend her services to anyone looking for reliable and compassionate insurance support!

Terry Kristensen I just called the Ithaca office and asked Kristin several questions about my most recent premium. She provided friendly and excellent help! She even tracked down clarification on a topic that wasn’t clearly laid out in the documentation. It’s exceptional to place a support call knowing that it’s going to actually be a pleasure and not something slow and drawn out. Both Kristin and Emerson provide the type of exceptional service that I actually look forward to. Pretty special, wouldn’t you say!?!