Paris-Kirwan Associates, Inc - Rochester (NY)

Marvi Leon License agent Aida is a very helpful person. She help me insure my 2 cars for half the price of my previous insurance. Shes very quick and easy to work with... I fully recommend her to help you.

George Yusupov Ive been working with them for over a decade. Always fast and always on point. Highly recommend. Keep up the good work!

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Tim Donovan Recently had a foul ball go through my rear windshield and the process was easy to get the window fixed without any incidents or angst. I enjoy working with everyone at JD Chapman because you show sincere concern and make the entire process painless. Thanks, Tim Donovan

Vlad Loenko Extremely fortunate to have found an agency that actually CARES about me as a customer. As someone who shops around, I was able to effortlessly find competitively priced insurance with the help of the lovely ladies who work here! When life is chaotic, insurance is the last thing on my mind. Sarah and the David H. Wager insurance group goes above and beyond to ensure I’m up to date on my coverage and payments. They did all the hard work behind the scenes to make sure I had coverage for what I needed. Anytime I have questions it’s a quick call or text, they’re extremely responsive and thorough; Elizabeth has been able to help during a vehicle transfer and additions/revisions to my policies. I’m happy to continue bringing my business here, and whenever I walk into the office I feel welcome like a family. They’re always doing local events, so if you see them at throughout Victor say hi!

Jimmy Monfils Brent and his team were an absolute pleasure to work with. As first time homebuyers, he did a great job of quickly getting us up to speed on the conditions of the market. He was extremely responsive and accommodating and was even able to book showings the same day we showed interest in a property. He was never pushy, encouraged us to take our time, and was always honest and transparent with us every step of the way. Thank you Brent for putting in the work to get us in a home we love!!

H Yeager One of my longtime customers was recently visiting friends in Norwich and had a problem with the key fob in their rental vehicle. It wouldnt start the vehicle and they were stuck. The rental car company was no help, and neither was the company who arranged the rental for them. On a whim they called Wayne Emmons State Farm to ask for help. Wayne and a team member picked them up and gave them a ride to a local Chrysler dealership and they replaced the battery in the key fob without charge! It is so refreshing that Wayne provided such Good Neighbor service to my customers in a time of need putting service to others before self. Thank you for the amazing compassion and service Wayne!

Jocelyn Gaïty This company does a great job making sure to provide you with exactly what you need. They go above and beyond helping you understand your coverage and going that extra mile to make you feel secure in what you have.