Empower Federal Credit Union - Elmira (NY)

1 /5 Austin Wojtalewski: The hours changing are absolutely ridiculous basically if you work you don’t get to go to the bank. No Saturday hours and they close at 4 Monday through Wednesday. I would have to take a half day off work and lose pay to be able to go to the bank. Absolutely not realistic for working people.

5 /5 christina Nunez: Jackie from the collection department was so amazing you dont get to many workers who understanding and is willing to help you but she went beyond and above to help me pay a collection fee i got into after having something link to my card and not knowing that it was still charging for it , i got into collection but was to busy to send money order she made it fast and easy over the phone ,never thought paying money back that i owed could be so pleasant. Thank You JACKIE!! If i could give her a 10 star rating i would.

5 /5 John Shappee: People are super friendly the lady who runs the place help me with a scammer this year and man after speaking with her she really put my mind at ease and made me aware of things I wasnt aware of before I wish I could remember her name

5 /5 B G: Empower staff give their all to everyday folks above and beyond! Aside from the new location which the interior décor is in a class by itself, in our community, staff will do everything to meet your needs. It goes without saying, I highly recommend Empower as the way to go. I am an avid supporter of Empower FCU to friends and family. The quality of the staffs professional, friendly service is much more than youd expect from any Credit Union in thee area, in my opinion. Equality and Diversity reigns! Empower remains as the way to go.

5 /5 Victor Mann: From my experience & that of others I know (going all the way back to when they were Telco) service has always been good. Friendly employees who have always been willing to help with anything that has been needed.