High Falls Advisors - Rochester (NY)

Bev Mello Awesome people to deal with friendly staff who are willing and capable of helping you out with any concerns you may regarding your account.

Ross Behringer Appreciate Garys expertise each year assuring my taxes are filed correctly. My family has trusted him for decades and I do too.

Dj Dsakato I had a good experience. They work really fast and treat with respect specially the teller msr. I go there weekly to cash my check.

Shannara Feliciano This has got to be the worst Bank of America branch I have ever been to. Came in for a simple pin reset for my card and I was there for close to two hrs before deciding to leave. Ended up going to the teller to withdraw money I needed to get out the atm and it was way quicker. He asked someone who was the manager to take care of me really quick because I was next and had my young kids who had to use the restroom and manager declined. Meanwhile he has plenty of time to prance around the branch back and forth being selective on who he helped.

Richie Calagna Ive been using them for about 15yrs...Always professional, knowledgeable friendly service

Pablo Rema Excellent customer service in a very clean and organized bank. Annie was very helpful getting me a new account and setting me up with the best bank service. Feels good being the first time customer of Bank of America.