Empire Region Insurance Agency - Albany (NY)

Peter Zwack I received exceptional service from Gail at Rickard Agency. Gail explained all coverage options and answered every question. This resulted in a more comprehensive policy with money saved on premiums. Gail also identified and added crucial coverage that was not previously considered. I highly recommend Gail and the Rickard Agency for their outstanding customer service.

mani bhutani I had an amazing experience working with Scott. They were extremely knowledgeable, patient, and took the time to explain all my options in detail. They went above and beyond to find the best coverage that fit both my needs and budget. The process was smooth, and their customer service was outstanding from start to finish. I highly recommend Helsmoortel Insurance to anyone looking for a trustworthy and reliable insurance agent. Thank you for making everything so easy!

Nicole Zervas Adsitt We were referred to Crowley Insurance by a friend and I am so glad they did. Mike was professional, knowledgeable and helped us easily navigate through our transition to new insurance carriers. My questions were answered thoroughly and promptly. They made the entire process incredibly easy and I did not have to worry about anything—they handled all the details. In the end, we were able to get into insurance policies that better suited our needs and we saved money. I only wish we had made the change sooner! I highly recommend the Crowley team for your insurance needs.

Michael Eisenberg I was unhappy with my previous insurance provider and was always chasing after them and waiting for them to return phone calls or answer emails. A friend recommended MetzWood insurance. I was assigned to Kim Kubisek who has been wonderful. She’s on top of things, very proactive, and somehow managed to get us a significant REDUCTION on our homeowners policy. She and the agency are a treasure!

Katy Barnhill Ive applied for insurance quotes in the past and within minutes I was bombarded by multiple third agent calls. So annoying! With Waffle, I was able to apply online and within minutes I found a plan to cover my pet. It was incredibly easy and overall, I am very happy with my coverage.

Ashley Klase I have never experienced such a warm family feeling with an insurance agency until I met Samantha. She is completely understanding about all of your needs. She takes time to explain stuff to you and go over all quotes until you get the best one. You are in the best hands with this company. Most businesses treat you as just another client on there every day work schedule but here at auto agency direct they treat you like family. They are the sweetest kind hearted business you’ll ever have and I highly suggest auto agency Direct for all of your insurance needs! Thank you so much, Samantha for making shopping for insurance so easy.

Michael Petosa The best insurance agent around! Truly a professional who provides unparalleled service. Thomas was always there whenever I needed help with my policy over the years. He consistently went above and beyond to make sure I had the best rates and all available discounts. Honestly, he was the main reason I stayed with Allstate as long as I did. Unfortunately, the rising rates—beyond his control—led me to switch. But I would recommend Thomas to absolutely anyone. Wish I could take him with me to GEICO! Thanks for everything, Tommy!

Cherie Cooper Diane Nies has worked with us over the last few years with our insurance needs. She has been wonderful! But when an issue for our daughter arose she was nothing but amazing even sitting in her car with no power working on a deal for us, that is truly above and beyond. If you need insurance call her!! Thank you Diane!!

Cindy D Not only would I recommend AT Matthews and Dier, I have done so many times. Firstly because they always find us the best price for our policies and secondly because the personalized service is top notch!